Weight Loss & Wellness Clinic
Position Type: Full-Time
Location: On-site at Northfield IL.
Compensation: To be commensurate with experience: $23.00 - $27.00 an hour
We are a growing patient-centered weight loss and wellness clinic dedicated to delivering exceptional care while maintaining strong operational and financial performance. We are seeking an experienced Medical Billing Office Manager to lead our administrative and revenue cycle operations.
The Medical Billing Office Manager will oversee all billing revenue cycle and front-office operations while leading and mentoring staff. This role requires a seasoned professional with deep knowledge of medical billing insurance processes and clinic operationsparticularly in a high-volume outpatient or wellness setting.
Train additional staff on daily procedures when requested by the office manager and/or physician.
Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.
Oversee day-to-day medical clinic operations ensuring efficient patient flow staffing coverage and exceptional patient experience
Manage end-to-end medical billing and revenue cycle operations including charge capture claims submission payment posting denials appeals and collections
Supervise all front-desk billing and administrative staff including hiring onboarding training performance management and scheduling
Ensure clinic compliance with HIPAA OSHA state regulations and internal policies
Serve as the primary point of contact for operational issues staff concerns and patient escalations
Coordinate provider schedules clinic templates and room utilization to maximize productivity
Monitor and report on clinic KPIs including AR days collection rates denial trends patient volume no-show rates and revenue performance
Manage cash-pay and insurance-based services including membership programs weight loss packages and retail product sales
Oversee inventory management for medical supplies medications and retail products
Maintain and optimize EMR/EHR and practice management systems ensuring accuracy and efficiency across workflows
Develop implement and enforce clinic policies procedures and standard operating protocols
Partner with ownership and leadership on budgeting forecasting staffing models and clinic growth initiatives
Support new service launches provider onboarding and clinic expansion efforts
Conduct regular audits of charts billing and workflows to ensure accuracy compliance and operational excellence
Minimum 10 years of experience in medical office operations and leadership
Extensive experience in medical billing and insurance reimbursement
Strong knowledge of CPT ICD-10 and payer guidelines
Proven leadership experience managing teams in a medical setting
Experience in outpatient clinics; weight loss wellness or cash-pay models preferred
High level of organization accountability and attention to detail
Excellent communication and problem-solving skills
Proficiency with EMR/EHR systems and Microsoft Office
Experience with weight loss aesthetic or wellness clinics
Knowledge of hybrid insurance cash-pay models
Prior involvement in clinic growth or multi-location operations
Opportunity to lead and shape clinic operations
Supportive professional work environment
Growth potential within a rapidly expanding clinic
Salary: Competitive Commensurate with Experience
Headquartered in Tampa, FL, Medi-Weightloss® is a physician supervised weight loss program with over 100 locations nationwide. Our founder, Edward Kaloust, began researching obesity in 2005 while on his own weight loss journey. He discovered that Americans spend billions annually on w ... View more