Residential Support Worker

1 - 2 Month Contract With A Local Authority

To provide high-quality person-centred care and support to service users within a residential setting. The post holder will work a mixture of early and late shifts including weekends take responsibility for leading shifts administering medication and responding effectively to emergency situations involving service users and staff.

Key Responsibilities

• Deliver safe respectful and person-centred support in line with individual care and support plans.
  

• Promote independence dignity and choice for all service users.
  

• Support service users with daily living activities including personal care where required.
  

• Take responsibility for leading shifts ensuring adequate staffing levels and smooth day-to-day operations.
  

• Allocate duties to staff on shift and provide guidance and support as required.
  

• Ensure accurate handovers between shifts and maintain clear communication with colleagues and managers.
  

• Administer record and monitor medication in line with organisational policies and legal requirements.
  

• Ensure safe storage and handling of medication at all times.
  

• Report and escalate any medication errors or concerns immediately in accordance with procedures.
  

• Respond promptly and effectively to emergency situations including incidents involving service users or staff.
  

• Apply de-escalation techniques and safeguarding procedures where required.
  

• Ensure incidents are recorded accurately and reported to senior management and relevant professionals.
  

• Maintain a safe environment for service users staff and visitors.
  

• Follow safeguarding health and safety and infection control policies at all times.
  

• Report hazards accidents or concerns in line with organisational procedures.
  

• Maintain accurate and timely records including daily logs medication records and incident reports.
  

• Communicate effectively with colleagues managers families and external professionals where appropriate.
  

Requirements

• Experience working in a residential care or support setting.
  

• Ability to work early and late shifts including weekends.
  

• Experience of administering medication or willingness to undertake training.
  

• Ability to lead shifts and make decisions in a calm and professional manner.
  

• Strong communication and teamwork skills.
  

• Ability to respond effectively to emergency and challenging situations.
  

• NVQ/QCF Level 2 or 3 in Health and Social Care (or equivalent).
  

• Experience supporting adults with complex needs learning disabilities or mental health needs.
  

• First Aid Medication Administration and Safeguarding training.