Customer Service Officer

CRA GROUP RECRUITMENT AND PAYROLL LTD

Job Location:

London - UK

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Summary:

Join our dynamic Customer Services Contact Centre as one of two enthusiastic team members where youll be instrumental in supporting residents by managing a high volume of calls daily. This role is crucial in delivering exceptional customer service efficiently resolving queries and maintaining professionalism. Youll work in a supportive team environment adapting to varying shifts and priorities while maintaining a positive attitude.

Responsibilities:

Deliver excellent customer service to residents.
Efficiently and professionally resolve customer queries.
Collaborate with a supportive team in a high-volume contact centre.
Adapt to varying shifts: 8am4pm 9am5pm or 10am6pm.
Quickly adjust to changing priorities and maintain composure under pressure.

Requirements

Strong communication and problem-solving skills.
Ability to stay calm and focused in a busy environment.
Flexibility to work different shift patterns as needed.
A genuine desire to help others and provide outstanding service.

Required Skills:

customer services

Summary:Join our dynamic Customer Services Contact Centre as one of two enthusiastic team members where youll be instrumental in supporting residents by managing a high volume of calls daily. This role is crucial in delivering exceptional customer service efficiently resolving queries and maintainin...