Experienced Service Consultant (Service Advisor)
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Job Location:
Fairfax, VA - USA
Yearly Salary:
$ 70000 - 120000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Safford Mazda Fairfax Fairfax VA
Safford Mazda Fairfax is seeking an experienced Service Consultant to join our growing service department. This role is designed for professionals who can step into a service lane immediately communicate clearly with customers and thrive in a fast-paced dealership environment.
Qualifications (Required)
2 years of Service Advisor experience in a franchised dealership
Proven ability to manage multiple repair orders simultaneously
Strong customer communication and problem-solving skills
Experience presenting maintenance and repair recommendations
Comfortable using dealership service software and digital inspection tools
Preferred
Mazda Service Advisor experience
Responsibilities
Greet customers and write accurate repair orders
Advise customers on recommended maintenance and repairs
Provide proactive status updates throughout the service visit
Coordinate closely with technicians to ensure timely and accurate repairs
Review repair orders for accuracy prior to delivery
Support CSI retention and repeat business goals
Compensation & Benefits
$70000 $120000 annual earning potential based on experience and performance
Competitive pay plan with performance incentives
Health insurance 401(k) and paid time off
Ongoing Mazda manufacturer and in-house training
Why Safford Mazda Fairfax
State-of-the-art Retail Evolution facility
Modern service drive and advanced technology
Strong leadership and service support
A culture focused on professionalism accountability and long-term relationships
This position is not entry-level. We are looking for experienced professionals who take ownership of their lane and value doing things the right way.
Safford Mazda Fairfax is an Equal Opportunity Employer. We consider all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other protected characteristic under applicable law.
Required Experience:
Senior IC
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Join Our Team as a Service Consultant at Safford Brown Mazda Fairfax! Due to a significant increase in customer volume, our Service Department is growing, and ...
