Operations Analyst (EMEA Shift)

S&P Global

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profile Job Location:

Kuala Lumpur - Malaysia

profile Monthly Salary: Not Disclosed
Posted on: 21 hours ago
Vacancies: 1 Vacancy

Job Summary

About the Role:

Grade Level (for internal use):

09

The Team

Editorial Design and Publishing (EDP) partners with content producers across all divisions and functions to improve insights for clients driving innovation alongside standardization to deliver content that is actionable engaging and brand consistent. Within EDP the Transformation and Enablement team provides transformative solutions and training to enable teams to reach their optimal levels of functionality including development and maintenance of tools and technology for editing and designing content across S&P Globals platforms. The team is at the forefront of exploring and integrating Generative AI solutions to enhance content creation automation and efficiency in editorial and design workflows.

Responsibilities and Impact

  • Assist in the development and maintenance of EDPs tools and technology systems that support content creation editing and publishing workflows across S&P Globals digital platforms

  • Work together in process optimization and automation initiatives to enhance editorial efficiency reduce manual tasks and improve content quality and consistency

  • Collaborate with cross-functional teams to implement transformative solutions that enable editorial teams to reach optimal functionality and productivity levels

  • Explore evaluate and integrate Generative AI solutions to enhance content creation automate routine editorial tasks and improve workflow efficiency

  • Provide training and enablement support to teams on new tools technologies and best practices for content production and design

  • Analyze workflows and identify opportunities for standardization while maintaining innovation in content delivery methods

What Were Looking For

Basic Required Qualifications:

  • Bachelors degree in Communications Journalism English Information Technology or related field or equivalent professional experience

  • 4-6 years of experience in editorial operations content management or digital publishing environments

  • Citizen development experience with low-code/no-code platforms to build business applications and automate workflows

  • Strong technical aptitude with experience in content management systems publishing platforms and editorial workflow tools

  • Excellent project management skills with ability to manage multiple initiatives simultaneously and meet tight deadlines

  • Strong analytical and problem-solving skills with attention to detail and quality assurance

  • Excellent written and verbal communication skills with ability to train and support diverse teams

  • Advanced proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook) for comprehensive document management and reporting

Additional Preferred Qualifications:

  • Experience in publishing media or editorial environments with understanding of content creation workflows and editorial processes
  • Experience with Python and or Flow Canvas for workflow management
  • Familiarity with content management systems and the ways in which they operate
  • Experience with data analytics tools (such as Google Analytics Tableau or Power BI) for measuring content performance and operational efficiency

Whats In It For You

Our Mission:

Advancing Essential Intelligence.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:
Integrity Discovery Partnership


Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

  • Health & Wellness: Health care coverage designed for the mind and body.

  • Flexible Downtime: Generous time off helps keep you energized for your time on.

  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

  • Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

  • Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

  • Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.


Required Experience:

IC

About the Role:Grade Level (for internal use):09The TeamEditorial Design and Publishing (EDP) partners with content producers across all divisions and functions to improve insights for clients driving innovation alongside standardization to deliver content that is actionable engaging and brand consi...
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