Skillbridge Academy is seeking a Call Center Agent to join our growing team in Nashville NC. This role is ideal for individuals who thrive in fast-paced environments and enjoy delivering high-quality customer interactions. As a Call Center Agent you will serve as a key point of contact ensuring professional efficient and solution-oriented communication with clients.
Responsibilities
Handle inbound and outbound calls in a professional and courteous manner
Provide accurate information and resolve customer inquiries efficiently
Document interactions and maintain organized call records
Follow established communication guidelines and operational procedures
Collaborate with internal teams to ensure consistent service delivery
Maintain a high standard of customer satisfaction and professionalism
Qualifications :
Strong verbal communication and active listening skills
Clear confident and professional phone presence
Ability to manage multiple tasks and remain organized
Attention to detail and commitment to accuracy
Problem-solving mindset with a customer-focused approach
Ability to work independently and as part of a team
Additional Information :
Competitive salary ($46000 $49000 per year)
Growth opportunities and internal career development
Structured training and skill-building programs
Supportive and professional work environment
Stable full-time employment
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more