This role is to support DA Delivery team by familiarizing HUB processes specific to Projects KPIs queries for all collection services and execute them in coordination with local level HUB resources / local Delivery resources as per SOP & SLAs as per aligned timelines. Understand country level exceptions nuances timelines requirements etc in detail and work with your manager to bring standardization in future operations.
- Track country level project set up together with DA COE & DA Delivery for each project & support progress tracking of each project.
- Communicate project progress to stakeholders on an aligned frequency for each project.
- Chrono: Extract data from Chrono (Power BI) as per desired frequency compute time spent in field % scanning etc share questionable time spent to field team to get factual reasons and close the issue.
- Store control Form: Extract no of stores uploaded by Sr auditors & share questionable errors (If % error is high) to QCTEs/Sr Auditors/Vendor leads as per desired frequency discuss & close open items after feedback from DA Delivery
- Query - Final Inspection (FI): access common Excel tracker daily if there is any issue getting tagged to DA and work with IV DA delivery to close it as per aligned timelines.
- Query - MSDynamics (MSD): work on MSD queries realted to Epics and data as per SOP & track closure as per timelines.
- Query - NRSP/item clearing: work on NRSP requests / queries as per SOP and track closure as per timelines.
- Query - Hotspot Investigation: Learn / familiarize from regional Quality lead on Hotspot query investigations.
- KPIs (RRES/SOS/TRD): Extract data for these projects compute them and share it with DA Delivery lead as per aligned frequency & track closure.
- Coordination with PMFV (RRES/SOS/TRD): Extract data for these projects and coordinate it with DA delivery lead and PMFV team & track closure.
- Backcheck (QC) - Physical: familarize physical back check process for all services.
- Query Handling - Data Science (GDDC) - RRES - familiarize Queries from Data Science especially on Common block checks and work with DA Delivery track progress & closure.
- Query Handling - Commercial team- SOS/TRD - familiarize Queries commercial team for SOS & TRD studies and work with DA Delivery track progress & closure.
- Query Handling - Photo checking - SOS/TRD (If applicable)- support extraction of photos organize to get it checked from local team track progress & closure.
- Learn about A2S/POS vendors crowdsourcing Asset to get an understanding about operations.
Qualifications :
- College degree preferred
- 2-3 years of project management experience (preferably market research)
- Proficiency in English and Tagalog language proficiency is required as to support Philippines market (MANDATORY)
- High integrity record
- Comfortable working with data and numbers as well as collecting and reporting information
- Effective communication with troubleshooting approach including probing and listening anticipating and providing solutions
- Attention to detail and inquiring mind
- Ability to work under pressure and set timelines
- Team player with collaborative disposition
- Professional maturity in relation to others and to work which enable effectiveness while dealing with pressures and difficulties of a dynamic work environment
- Ability to come to an understanding of a situation task problem opportunity
- Product knowledge (preferred)
- Multi country market knowledge (preferred)
- Proficient in Microsoft Office Suites
*please note that only shortlisted candidate who meets the requirements will be notified*
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
For more information visit
Want to keep up with our latest updates
Follow us on: LinkedIn Instagram Twitter Facebook
Our commitment to Diversity Equity and Inclusion
At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :
No
Employment Type :
Full-time
This role is to support DA Delivery team by familiarizing HUB processes specific to Projects KPIs queries for all collection services and execute them in coordination with local level HUB resources / local Delivery resources as per SOP & SLAs as per aligned timelines. Understand country level except...
This role is to support DA Delivery team by familiarizing HUB processes specific to Projects KPIs queries for all collection services and execute them in coordination with local level HUB resources / local Delivery resources as per SOP & SLAs as per aligned timelines. Understand country level exceptions nuances timelines requirements etc in detail and work with your manager to bring standardization in future operations.
- Track country level project set up together with DA COE & DA Delivery for each project & support progress tracking of each project.
- Communicate project progress to stakeholders on an aligned frequency for each project.
- Chrono: Extract data from Chrono (Power BI) as per desired frequency compute time spent in field % scanning etc share questionable time spent to field team to get factual reasons and close the issue.
- Store control Form: Extract no of stores uploaded by Sr auditors & share questionable errors (If % error is high) to QCTEs/Sr Auditors/Vendor leads as per desired frequency discuss & close open items after feedback from DA Delivery
- Query - Final Inspection (FI): access common Excel tracker daily if there is any issue getting tagged to DA and work with IV DA delivery to close it as per aligned timelines.
- Query - MSDynamics (MSD): work on MSD queries realted to Epics and data as per SOP & track closure as per timelines.
- Query - NRSP/item clearing: work on NRSP requests / queries as per SOP and track closure as per timelines.
- Query - Hotspot Investigation: Learn / familiarize from regional Quality lead on Hotspot query investigations.
- KPIs (RRES/SOS/TRD): Extract data for these projects compute them and share it with DA Delivery lead as per aligned frequency & track closure.
- Coordination with PMFV (RRES/SOS/TRD): Extract data for these projects and coordinate it with DA delivery lead and PMFV team & track closure.
- Backcheck (QC) - Physical: familarize physical back check process for all services.
- Query Handling - Data Science (GDDC) - RRES - familiarize Queries from Data Science especially on Common block checks and work with DA Delivery track progress & closure.
- Query Handling - Commercial team- SOS/TRD - familiarize Queries commercial team for SOS & TRD studies and work with DA Delivery track progress & closure.
- Query Handling - Photo checking - SOS/TRD (If applicable)- support extraction of photos organize to get it checked from local team track progress & closure.
- Learn about A2S/POS vendors crowdsourcing Asset to get an understanding about operations.
Qualifications :
- College degree preferred
- 2-3 years of project management experience (preferably market research)
- Proficiency in English and Tagalog language proficiency is required as to support Philippines market (MANDATORY)
- High integrity record
- Comfortable working with data and numbers as well as collecting and reporting information
- Effective communication with troubleshooting approach including probing and listening anticipating and providing solutions
- Attention to detail and inquiring mind
- Ability to work under pressure and set timelines
- Team player with collaborative disposition
- Professional maturity in relation to others and to work which enable effectiveness while dealing with pressures and difficulties of a dynamic work environment
- Ability to come to an understanding of a situation task problem opportunity
- Product knowledge (preferred)
- Multi country market knowledge (preferred)
- Proficient in Microsoft Office Suites
*please note that only shortlisted candidate who meets the requirements will be notified*
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
For more information visit
Want to keep up with our latest updates
Follow us on: LinkedIn Instagram Twitter Facebook
Our commitment to Diversity Equity and Inclusion
At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :
No
Employment Type :
Full-time
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