Senior CRM Technology Engineer

Were looking for a Technology Engineer to join our CRM team in London. Youll be supporting our 35 strong global CRM team by ensuring our CRM technology is reliable scalable and easy to work with.

Youll focus on keeping our CRM tech stack running smoothly day-to-day making sure campaigns render correctly data flows as expected and our tools work the way they should. Youll be the person the team turns to when something looks off: whether thats HTML Liquid a dynamic link or a data attribute that doesnt look quite right. You enjoy getting into the technical detail fixing problems at the source and helping others understand how things work.

Heres how youll be contributing to the CRM team:

• Maintain and improve our CRM tech stack including Braze internal tools integrations and day-to-day systems

• Own troubleshooting for HTML CSS Liquid dynamic content and email rendering issues

• Be the first point of contact for CRM technical queries helping unblock campaign builds and resolving translation or localisation challenges

• Test data flows flag inconsistencies and raise fixes when something doesnt behave as expected

• Turn marketing requirements into clear workable technical tasks and build reliable scalable solutions

• Improve CRM operations through automation clearer documentation smarter QA processes and workflow enhancements

• Help the team grow their technical confidence through documentation training and practical guidance

This role will give you the opportunity to: 

• Build depth work hands-on across CRM tooling data flows dynamic content and template logic in a complex global setup.

• Solve meaningful problems from debugging tricky rendering issues to untangling data-driven personalisation challenges.

• Have real impact the quality of your work directly affects how millions of customers experience Wise.

• Influence how we work improve QA processes documentation and workflows that make CRM more reliable for everyone.

Qualifications :

• You have 4-6 years hands-on experience with CRM or MarTech platforms and integrations (Braze Iterable Salesforce MC Snowflake Stripo Movable Ink etc.)

• You understand how customer data moves through CRM systems including events and API-driven attributes

• Youre skilled at troubleshooting HTML CSS Liquid and dynamic content logic

• Youre comfortable being a go-to technical support point for internal users and explaining complex concepts clearly

• Youre methodical in how you diagnose issues and love getting into the details

• You communicate clearly and calmly even when something breaks at the worst possible moment

• Youre experienced with CRM development languages and SQL

• Youre curious organised and proactive about improving how systems and processes work

Additional Information :

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit .

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Remote Work :

No

Employment Type :

Full-time