Seasonal Learning Trainer

The Seasonal Trainer is responsible for the execution of Behind the Smile a new Tier 1 new hire onboarding program within NACF with a focus on providing a welcoming exciting and engaging new hire experience. The Seasonal Trainer plays a key role in driving the success of the onboarding program by supporting new hires in acclimating to their roles and feeling connected to Amazon culture. The Seasonal Trainer also works with operations managers area managers production assistants and associates to constantly improves the long-term capabilities of the area to which he/she is assigned.

To succeed the Seasonal Trainer will need to communicate effectively execute
tactically and collaborate across many teams levels and addition and
ideal candidate for this role will possess:

Excellent communication skills
Comfortable talking in front of a group as well as one-on-one with an individual
Able to give and receive feedback effectively
Can drive understanding (i.e. using visual aids able to recognize when a group or individual is lost and needs more attention)

Ability to follow up
Always meets time commitments and deadlines is goal oriented
Checks and tests for understanding
Gives insight to area managers

Proven people skills
Works hard for the success of others constantly remains customer obsessed
Demonstrates a positive can do demeanor and has fun and gains energy from working with others
Is an active listener

Is a technical expert
Demonstrated ability to consistently function at 100% of expectations
Understands upstream and downstream variances
Is able to use resources to expand knowledge and can answer tough questions

Key job responsibilities
Execute a consistent best-in-class new hire experience in a rapid and complex
changing work environment
Using a hands-on approach engage and excite newly hired employees in a
welcoming and supportive environment
Drive operational mechanisms to ensure an exceptional reliable onboarding
experience
Facilitate a smooth transition from onboarding to in-path training while
remaining engaged and acting as a resource for new hires
Analyze and interpret metrics to identify areas for continuous improvement
React quickly to serve as a resource for specific barriers and determining the
correct steps to resolve.
Drive effective teamwork communication and collaboration across disparate
groups with competing priorities.
Support a 24/7 environment that has multiple shifts and seasonal staffing
ramps to meet customer demand.
*Amazon Operations and Distribution is a 24/7 environment and shifts may
change due to business needs. Full shift flexibility including holidays nights
and weekends is needed for this role.


- Experience with Excel

- Work a flexible schedule/shift/work area including weekends nights and/or holidays

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $18.50/hr in our lowest geographic market up to $24/hr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.