AI Delivery Manager

About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in Advanced Wound Care Ostomy Care Continence Care and Infusion Care. With more than 10000 colleagues we provide our products and services in around 90 countries united by a promise to be forever caring. Our solutions provide a range of benefits from infection prevention and protection of at-risk skin to improved patient outcomes and reduced care costs. Convatecs revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit

Position overview

The AI Delivery Manager plays a pivotal role within Convatecs AI Centre of Excellence (CoE) serving as both a strategic and technical leader in the design development and deployment of AI-powered and data-driven solutions. This senior-level position is responsible for shaping and executing Convatecs enterprise AI strategy leveraging Microsoft Azure AI services Microsoft Fabric and modern DevOps and MLOps practices to accelerate transformation across the business.

The role incorporates direct leadership of a core team of AI and Data Engineers with four direct reports and extends to managing engagement with a wider network of over ten external consultants. These include specialists such as UX leads Power BI experts Fabric and enterprise architects cross-functional programme leads and data analysts. The AI Delivery Manager will also work in close partnership with Convatecs internal delivery teams to ensure seamless integration and alignment with strategic programmes.

In addition to technical leadership the role carries accountability for the delivery and execution of AI and data projects with budgets of up to $1.2 million. This includes oversight of project planning stakeholder engagement and ensuring solutions are scalable secure and aligned with business objectives. The position demands a blend of hands-on engineering expertise team leadership and strategic vision making it central to the success of Convatecs AI-first transformation.

Key responsibilities and authority

- Strategic Leadership: Define and drive Convatecs AI strategy in alignment with enterprise transformation goals ensuring AI initiatives deliver measurable business value.

- Solution Delivery: Lead the end-to-end design development and deployment of AI-powered and data-driven solutions using Microsoft Azure AI services Microsoft Fabric and modern DevOps/MLOps practices.

- Team Management: Directly manage a team of Engineers providing technical guidance mentoring and performance oversight.

- External Engagement: Lead and coordinate workstreams involving over ten external consultants including UX Lead Power BI Lead Fabric Architect Enterprise Architect cross-functional programme leads and Data Analysts.

- Project Ownership: Own the execution and delivery of AI and data projects with budgets up to $1.2 million including planning resource allocation and stakeholder communication.

- Technical Governance: Establish and enforce best practices in AI engineering data architecture and MLOps to ensure scalability reliability and compliance across all AI systems.

- Cross-functional Collaboration: Work closely with Convatec delivery teams and business units to ensure AI solutions are integrated effectively and aligned with operational needs.

- Decision-Making Authority: Make independent decisions on technical architecture tooling and delivery approaches within approved programme scopes.

- Approve resource allocation and task prioritisation within the AI CoE team and associated external consultants.

- Recommend and implement process improvements and technical standards without requiring prior approval.

- Signatory Rights: Authorised to approve technical documentation solution designs and internal project deliverables.

Key requirements

Essential

• 5 years experience in AI ML or Data Engineering including at least 2 years in a technical leadership capacity.

• Strong expertise in Azure AI and ML services (Azure Machine Learning Cognitive Services Azure OpenAI).

• Proficiency with Microsoft Fabric Azure Data Factory and Synapse for large-scale data integration.

• Solid understanding of data engineering principles data lakes Lakehouse (Delta/Parquet) ETL/ELT design and governance.

• Strong skills in Python SQL and API development (REST GraphQL).

• Experience implementing DevOps/MLOps pipelines for deployment testing and monitoring.

• Proven ability to lead and mentor teams set technical standards and ensure delivery quality.

Desirable

• Familiarity with Power BI Dataverse or Fabric Power Platform integration.

• Experience with containerization (Docker/Kubernetes) and cloud automation.

• Exposure to agent-based AI architectures prompt engineering or retrieval-augmented generation (RAG).

• Awareness of responsible AI data privacy and security compliance frameworks.

Soft Skills & Attributes

• Hands-on leader with strong technical judgment and mentoring ability.

• Effective communicator who can translate complex AI concepts into business value.

• Proactive collaborative and comfortable working across disciplines and time zones.

Education/ Qualifications

- Bachelors or Masters degree in Computer Science Data Science Engineering or a related field.

- Relevant certifications in Azure AI Data Engineering or MLOps are highly desirable.

Languages

• Speaking: Yes English*

• Writing/Reading: Yes English*

*additional languages as required or nice to have

Working conditions

Hybrid working 1 number of days per week in the office driven by business requirements as Convatec has a flexible approach to office working.

Our products make a big difference every day. So will your contribution. The work you do will mean more because itll make things better for your team our business or our customers lives. Itll inspire you to deliver to your very best. And well be right behind you when you do.

This is a challenge more worthwhile.

This is work thatll move you.

#LI-VC1

#LI-Hybrid

#ForeverCaring

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A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

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Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race religion creed color national origin nationality citizenship ancestry sex age marital status physical or mental disability affectional or sexual orientation gender identity military or veteran status genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee

If you are an active employee at Convatec please do not apply here. Go to the Career Worklet on your Workday home page and View Convatec Internal Career Site - Find Jobs. Thank you!