Data Cleanser 9447 Fixed Term Contract until 19 September 2026 37 hours per week 25583 to 25989 per annum (Scale D) County Hall Norwich
The Liquidlogic LCS and EHM case management systems went live in May 2018 for Childrens Services alongside ContrOCC for Childrens Finance after the successful implementation of the LAS and ContrOCC systems in November 2017 for Adult Social Services.
We are seeking a positive energetic and customer-focused individual to join our Helpdesk team supporting our users by answering queries and either resolving at source or referring unresolved calls on to more senior colleagues in the team.
You will have a commitment to delivering high quality services for the people of Norfolk and a willingness to learn about new areas of business.
You will be a team player with the ability to work collaboratively with others and with a flexible and adaptable approach to your daily work.
You will Proficient with Microsoft Office Suite and a natural aptitude for learning new technology / software / applications able to meet deadlines and have good attention to will develop you and deliver a full induction to the role and provide opportunities for your ongoing professional growth.
If you are interested in this exciting opportunity we would like to hear from you. If you would like to discuss the role please contact Jonathan Abbs on or
These are some benefits you can enjoy by working for Norfolk County Council:
Competitive salary
Generous holiday entitlement
Health and Wellbeing services including fast-track physiotherapy and a free counselling service
Flexible working opportunities including flexi-time part time remote and hybrid working dependent on your job role and business need.
Financial benefits such as:
A Blue Light card for Fire Service and Social Care Workers
Relocation expenses (where applicable)
An advance of your expenses if you travel for work
Local Government Pension Scheme with generous employer contribution life assurance death in service payments and dependants pensions
Tax efficient ways of getting extra pension and new bikes
Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new ultra-low emission vehicle (subject to eligibility)
A payment if you refer someone you know to a hard to fill job
We want our people to be inspired and motivated to work well together make the most of our workspaces enjoy a healthy work-life balance and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work with hybrid working a key feature formany roles. Our technology platform and equipment are first class enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.
Before you apply we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on ourTerms and Conditionshere.
Already a Norfolk County Council employee See and apply for all internal and external vacancies viamyOracleusing your @ or @ email.
Redeployment closing date: 22nd December 2025 at 23:59
All other applicants closing date: 5th January 2026 at 23:59
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