Police Dispatcher

Current Employees: If you are currently employed at any of the Universities of Wisconsin log in to Workday to apply through the internal application process.

Position Title:

Job Category:

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Job Profile:

Job Duties:

The UWOPD Dispatcher position evaluates and acts upon information and knowledge regarding safety law enforcement and the University in general. This position is responsible for communication via radio Mobile Data Computer (MDC) terminal telephone written correspondence computer programs and chatting and in-person conversation & customer service. This position coordinates emergency and non-emergency communication between the UW Oshkosh Police Department and other campus departments law enforcement agencies fire departments emergency medical units and other agencies. This position is also responsible for monitoring alarm panels numerous radio frequencies and acts as the after-hours emergency contact for the campus community.

The UWOPD offers training opportunities to those who express interest in areas outside their daily duties but also meet the needs of the Police Departments operations.

In addition the position is responsible for maintaining the computerized police record keeping system ensuring accuracy in all entries providing dispatch training to all dispatchers and officers and ensuring security measures are being met with regards to confidential information and record retention.

This position is eligible for Night Differential Pay for time worked between 6:00 PM and 6:00 AM. If interested in learning more about this please review UW System Administrative Policy 1277.

Key Job Responsibilities:

• Maintains complex records of information in directories and alarm databases ensures continuity of operations plans and ensures other resources are accurate and up-to-date

• Trains new dispatchers manages training task updates and provides training and coaching weekly reports. Assists in ensuring training initiatives are completed

• Documents incidents accurately and adheres to all applicable policies rules and regulations

• Troubleshoots triages and escalates issues according to established policies and procedures

• Communicates effectively and provides accurate and detailed instructions to all types of audiences in high stress emergency situations

• Schedules logistics and secures resources for response to emergency incidents for the institution

• Operates police radios phone consoles and various equipment and technologies to receive and processes requests and information from institutional affiliates law enforcement and other public safety agencies

• Assists with leading and coordinating projects

Department:

University Police Department

Compensation:

Starting at $19.00 per hour and commensurate with experience.

Required Qualifications:

• High school diploma or equivalent.

• At least 2 years of experience in a customerservice-relatedposition.

• Knowledge and experience in the use of Microsoft Office (i.e. Word Excel Outlook etc.)

• Proven ability to perform varied tasks quicklyaccuratelyand simultaneously while under stress.

• Proven ability to recognize and protect confidential information

• Must have a positive attitude and be proactive and team oriented.

• Demonstrated ability to accurately detect and interpret essential visual and auditory signals required for safe and effective job performance while maintaining focus in environments with varying noise levels.

• Commitment to demonstrating resilience adaptability and cultural competency in serving a diverse campus community.

Preferred Qualifications:

• Associatedegreeor higher college degree

• Prior experiencein a dispatch center or a communications centercapacity.

• Knowledge of the TIME system procedures and DOT/NCIC/CIB polices and guidelines.

• Some knowledge of Police authority judicial procedures andlaw enforcement reporting requirements

• Ability to operate communications systems including two-way radio dispatch equipment multiple-line telephone systems MDC systems and alarms systems.

How to Apply:

Applicants must submit the following documents using the online application:

• Cover Letter

• Resume

TO ENSURE CONSIDERATION: Applications received by December 17th 2025 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

If you have questions regarding this recruitment or if you are not able to complete the application online due to a disability or system problem please contact the Office of Human Resources.

Contact Information:

For questions regarding your application and additional options to apply contact Human Resources at or

Legal Notices:

Reasonable Accommodations

UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability please contact or . This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsins Open Records Law. UWO will not however reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsins Open Records certain circumstances the identities of final candidates and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check work authorization and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWO Annual Security and Fire Safety Reports (i.e. Clery Report) which includes statistics about reported crimes and information about campus security policies see or call UWO Police Department at for a paper copy.

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age pregnancy disability status as a protected veteran or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds perspectives and skills and encourage all qualified individuals to apply.