Data Center Operations Cluster Manager, Data Center Communities
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Job Location:
Sterling, MA - USA
Monthly Salary:
USD 130800 - 292700
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. If youd like to help us build the place to find and buy anything online and continue to build and expand The Cloud this is your chance to make history.
The Data Center Community is looking for an extraordinary individual with proven and tested leadership and management skills as a leader in our data center operations organization in Indiana as a Data Center Operations (DCO) Cluster Manager.
Data Center Operations Cluster Manager is one of our most senior management roles in the data center this role you will be responsible for leading a large organization managing department heads who own data center infrastructure including the operational availability of network and server systems at scale.
The pace scale and growth of Amazons data center platform will challenge you. Our uncompromisingly high standards as we continually seek to innovate on behalf of our customers will push you to new levels of creativity. At this level Amazon is unique in that we seek experienced senior leaders who have evolved to be highly strategic in their approach to managing their business unit yet understand how to lead large teams by example who will not hesitate to roll up their sleeves when tactical needs dictate it.
The ideal candidate for this role will understand data center IT infrastructure and Amazon Web Services and understand how the two coexist. If this understanding is contextual you will be served well by your experience.
If you are passionate about Customer Experience think and act globally and want to contribute to the operational excellence of data centers. This may be the challenge youve been looking for!
Key job responsibilities
- Lead and supervise a team of Data Center Managers (3-9 front-line supervisors depending on location) and 75-150 hourly associates within Regional Data Centers.
- Attainment of organizational performance goals and objectives relating to safety security availability scaling and efficiency in support of our data center operations.
- Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
- Accountability for meeting and exceeding operational goals.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Obsess over team learning and development both from a technical/functional and soft skills (critical thinking emotional intelligence and adaptability) development perspective including mentoring and training.
- Develop improve and share operational best practices across the globe.
- Hiring managing and developing the operations management team including data center managers and data center operations technicians.
- Planning and executing the Infrastructure Operations component of new AWS data center build-outs new colocation build-outs AWS data center expansions and colocation expansions including the network and server rack infrastructure to facilitate the daily operations.
- Experience in successful insourcing and/or outsourcing specific task balancing internal skillsets with frugality.
- Continuous improvement of operational processes procedures methods and tools.
A day in the life
A typical day at AWS is that there is no typical day the business is constantly changing and as a leader in this space you daily involves helping smooth out those rough change edges. This position is both working with global partners and managing local leaders so spending time between both spaces daily is a must. A leader in this space has the daily flexibility to understand what is most important at that moment and flex in and out of those meetings. We work hard have fun and make .
About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Bachelors degree or 5 years of people management experience
- Experience in managing managers
- 3 years of change management experience
- Experience with technology risk IT security audit compliance and/or relevant regulatory knowledge
- Solid data mining / analytical skills.
- Knowledge of operating systems hardware storage network security database administration and cloud infrastructure
- Experience in capacity planning operations planning business analysis or equivalent
- Knowledge of continuously operating redundant electrical systems cooling systems air flow containment systems and building management systems
- Experience in project management including resource planning managing schedules reporting project status and prioritizing tasks
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The Data Center Community is looking for an extraordinary individual with proven and tested leadership and management skills as a leader in our data center operations organization in Indiana as a Data Center Operations (DCO) Cluster Manager.
Data Center Operations Cluster Manager is one of our most senior management roles in the data center this role you will be responsible for leading a large organization managing department heads who own data center infrastructure including the operational availability of network and server systems at scale.
The pace scale and growth of Amazons data center platform will challenge you. Our uncompromisingly high standards as we continually seek to innovate on behalf of our customers will push you to new levels of creativity. At this level Amazon is unique in that we seek experienced senior leaders who have evolved to be highly strategic in their approach to managing their business unit yet understand how to lead large teams by example who will not hesitate to roll up their sleeves when tactical needs dictate it.
The ideal candidate for this role will understand data center IT infrastructure and Amazon Web Services and understand how the two coexist. If this understanding is contextual you will be served well by your experience.
If you are passionate about Customer Experience think and act globally and want to contribute to the operational excellence of data centers. This may be the challenge youve been looking for!
Key job responsibilities
- Lead and supervise a team of Data Center Managers (3-9 front-line supervisors depending on location) and 75-150 hourly associates within Regional Data Centers.
- Attainment of organizational performance goals and objectives relating to safety security availability scaling and efficiency in support of our data center operations.
- Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
- Accountability for meeting and exceeding operational goals.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Obsess over team learning and development both from a technical/functional and soft skills (critical thinking emotional intelligence and adaptability) development perspective including mentoring and training.
- Develop improve and share operational best practices across the globe.
- Hiring managing and developing the operations management team including data center managers and data center operations technicians.
- Planning and executing the Infrastructure Operations component of new AWS data center build-outs new colocation build-outs AWS data center expansions and colocation expansions including the network and server rack infrastructure to facilitate the daily operations.
- Experience in successful insourcing and/or outsourcing specific task balancing internal skillsets with frugality.
- Continuous improvement of operational processes procedures methods and tools.
A day in the life
A typical day at AWS is that there is no typical day the business is constantly changing and as a leader in this space you daily involves helping smooth out those rough change edges. This position is both working with global partners and managing local leaders so spending time between both spaces daily is a must. A leader in this space has the daily flexibility to understand what is most important at that moment and flex in and out of those meetings. We work hard have fun and make .
About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Bachelors degree or 5 years of people management experience
- Experience in managing managers
- 3 years of change management experience
- Experience with technology risk IT security audit compliance and/or relevant regulatory knowledge
- Solid data mining / analytical skills.
- Knowledge of operating systems hardware storage network security database administration and cloud infrastructure
- Experience in capacity planning operations planning business analysis or equivalent
- Knowledge of continuously operating redundant electrical systems cooling systems air flow containment systems and building management systems
- Experience in project management including resource planning managing schedules reporting project status and prioritizing tasks
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Sterling - 145400.00 - 254500.00 USD annually
Required Experience:
Manager
Key Skills
- Children Activity
- Feed
- ASP.NET
- Corporate Strategy
- Health And Safety Management
About Company
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