Collections Late Stage Lead APAC

Dublin - Ireland

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

The Collections Late Stage team is responsible for managing eBays external recovery operations and ensuring strong performance from our Outside Collection Agency (OCA) partners. Based in Dublin this role is central to driving operational excellence compliance and vendor performance across APAC with support for EMEA. As theCollections Late Stage APAC Lead youll take full ownership of a global vendor portfolio using data-driven insights to optimize recovery outcomes and strengthen partnerships across time zones. Youll collaborate closely with cross-functional teams and external partners contributing to a culture that values precision accountability and work-life balance in a hybrid work model.

What you will accomplish:

Lead and manage a portfolio of OCA vendors across APAC driving contractual compliance operational excellence and measurable performance outcomes.
Optimize recovery strategies through data analysis and Business Intelligence tools (Tableau preferred) using metrics to track and improve vendor performance.
Foster strong vendor relationships by maintaining clear consistent and culturally aware communication across multiple time zones.
Ensure all operations align with eBays compliance privacy and audit standards in a regulated financial environment.
Partner with internal stakeholders across regions to refine workflows standard operating procedures and reporting frameworks.
Use asynchronous collaboration tools to coordinate global projects effectively ensuring progress continues across time zones.
Develop expertise in global vendor management and financial recovery operations while contributing to continuous process improvement.

What you will bring:

Proven experience in vendor management operations or financial recoveryideally within a complex or regulated industry.
Strong analytical skills and proficiency with Excel/Google Sheets and BI tools (Tableau preferred) to interpret performance data and identify improvement opportunities.
Exceptional organizational skills and the ability to manage multiple priorities with attention to detail and accuracy.
Fluency in English required; proficiency in a European language preferred. Mandarin is a strong plus.
Clear written and verbal communication skills with the ability to build trust and influence both internal teams and external partners.
Demonstrated cultural awareness and adaptability when working with international stakeholders across APAC and EMEA.
Comfortable working in a hybrid model from our Dublin office with flexibility for early start times to align with APAC time zones.

eBay Benefits

Salary
on-target Yearly Bonus Plan
25 days annual leave
Educational Assistance
Healthcare Plan & Life Assurance
Pension Plan
Discounted Canteen
Free on-site Gym
Sabbatical every 5 years. plus lots more!!
If this sounds like the job for you then apply now!
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Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

What you will accomplish:

Lead and manage a portfolio of OCA vendors across APAC driving contractual compliance operational excellence and measurable performance outcomes.
Optimize recovery strategies through data analysis and Business Intelligence tools (Tableau preferred) using metrics to track and improve vendor performance.
Foster strong vendor relationships by maintaining clear consistent and culturally aware communication across multiple time zones.
Ensure all operations align with eBays compliance privacy and audit standards in a regulated financial environment.
Partner with internal stakeholders across regions to refine workflows standard operating procedures and reporting frameworks.
Use asynchronous collaboration tools to coordinate global projects effectively ensuring progress continues across time zones.
Develop expertise in global vendor management and financial recovery operations while contributing to continuous process improvement.

What you will bring:

Proven experience in vendor management operations or financial recoveryideally within a complex or regulated industry.
Strong analytical skills and proficiency with Excel/Google Sheets and BI tools (Tableau preferred) to interpret performance data and identify improvement opportunities.
Exceptional organizational skills and the ability to manage multiple priorities with attention to detail and accuracy.
Fluency in English required; proficiency in a European language preferred. Mandarin is a strong plus.
Clear written and verbal communication skills with the ability to build trust and influence both internal teams and external partners.
Demonstrated cultural awareness and adaptability when working with international stakeholders across APAC and EMEA.
Comfortable working in a hybrid model from our Dublin office with flexibility for early start times to align with APAC time zones.

eBay Benefits

Key Skills

Administrative Skills
Facilities Management
Biotechnology
Creative Production
Design And Estimation
Architecture

Apply Now

About Company

EBay

Founded in 1995 in San Jose, Calif., eBay (NASDAQ: EBAY) is where the world goes to shop, sell and give. Whether you’re buying new or used, common or luxurious, trendy or rare – if it exists in the world, it’s probably for sale on eBay. Our great value and unique selection help every ... View more

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