Zoho Support Engineer

Chennai - India

Monthly Salary: INR 500 - 500

Experience Required: 1-3years

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Company Name: Ultra Geothermal

Job Title: Zoho One Consultant/Zoho Support Engineer

Experience: 2 years

Job Description:

We seek a highly skilled and experienced Zoho One Consultant to join our team. The role requires integrating and implementing Zoho-One tools across all business functions including HR recruitment finance project management sales and more. The ideal candidate will have a minimum of 2 years of experience in integrating and implementing Zoho One tools and a strong understanding of business processes and workflows.

Job Responsibilities:

Integration and Implementation: Integrate and implement Zoho One tool across various business functions ensuring seamless and efficient workflows.
Business Analysis: Analyse business processes and requirements to identify opportunities for automation and improvement using Zoho-One tools.
Customization and Configuration: Customize and configure Zoho-One tools to meet specific business needs including creating custom modules fields workflows and reports.
Training and Support: Provide training and support to end users on the effective use of Zoho One tools ensuring maximum adoption and user satisfaction.
Troubleshooting and Issue Resolution: Identify and resolve technical issues and challenges related to Zoho-One tools ensuring minimal disruption to business operations.
Data Management: Ensure data integrity and accuracy within Zoho-One tools including data migration data cleansing and data synchronisation.
Collaboration: Work closely with cross-functional teams including IT sales marketing finance HR and project management to understand their requirements and provide effective solutions.
Documentation: Create and maintain technical documentation including system configurations process flows and user guides.
Stay Updated: Keep up to date with the latest features updates and best practices related to Zoho One tools and provide recommendations for continuous improvement.

Know more about us at:

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Requirements:

Experience: Minimum of 2 years of hands-on experience in integrating and implementing Zoho One tools with a strong track record of successful deployments.

Zoho Expertise: In-depth knowledge of Zoho One suite including but not limited to Zoho CRM Zoho Recruit Zoho Books Zoho Projects Zoho People and Zoho Creator.

Technical Skills: Proficiency in web technologies such as HTML CSS JavaScript and familiarity with APIs and webhooks for system integration.

Business Acumen: Strong understanding of business processes and workflows with the ability to analyse requirements and translate them into effective Zoho One solutions.

Problem-Solving: Excellent problem-solving and troubleshooting skills with the ability to identify and resolve issues in a timely manner.

Communication: Effective verbal and written communication skills with the ability to convey technical information to non-technical stakeholders.

Collaboration: Proven ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously.

Adaptability: Ability to adapt to changing business requirements and priorities and to quickly learn and apply new technologies and concepts.

Certification: Zoho certifications such as Zoho Certified Developer or Zoho Certified Consultant are a plus.

Company Name: Ultra Geothermal Job Title: Zoho One Consultant/Zoho Support EngineerExperience: 2 yearsJob Description:We seek a highly skilled and experienced Zoho One Consultant to join our team. The role requires integrating and implementing Zoho-One tools across all business functions including H...