Front Desk Member Experience Coordinator
Share
Job Location:
Laredo, TX - USA
Hourly Salary:
$ 10 - 14
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
- Bonus based on performance
- Employee discounts
- Free uniforms
- Paid time off
- Training & development
The Member Experience Coordinator is the heartbeat of our facility. This person creates an exceptional first impression supports membership sales answers inbound/outbound calls manages member check-ins maintains front desk operations and ensures every athlete and parent feels welcomed supported and valued.
- Greet members and guests with professionalism and high energy
- Answer phone calls schedule appointments and respond to inquiries
- Process memberships retail sales and check-ins
- Support sales by guiding prospects through membership options
- Keep the front desk and lobby organized clean and efficient
- Communicate daily with coaches and the General Manager
- Provide exceptional service to athletes parents and adult members
- Handle light administrative tasks and follow-up communication
- Maintain D1s culture hospitality standards and member experience excellence
- Monday - Friday: 4pm to 9pm
- Alternating Saturdays: 8am to 12pm
- Outgoing and comfortable talking to people
- Strong communication skills (in-person and phone) english and spanish
- Organized dependable and detail-oriented
- Ability to multitask in a busy athletic environment
- Positive attitude with a customer-first mindset
- Sales or service experience is a plus
- Passion for fitness sports or helping people succeed
D1 Training is an emerging fitness franchise that is growing rapidly. D1 Training has over 80 facilities open and 180 in development. At D1 Training we inspire and motivate athletes to reach their goals. At D1 we believe in training the entire body as a unit to produce optimal human performance. No gimmicks no fads; we utilize trusted and proven training techniques used to build the worlds best athletes and deliver the in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.
Required Experience:
IC
Key Skills
- Arabic Speaking
- Administration
- General Services
- Billing
- Import
- Administration Support
About Company
D1 Training is a non-traditional fitness training facility that has trained over 100 NFL Draft Picks and was named a Top 30 Gym by Men’s Health. Try us out today!
