Systems Analyst

Systems Analysis Design and Implementation
Assess existing systems and processes; identify areas for improvement.
Translate business requirements into technical specifications for new or upgraded systems.
Develop system architecture diagrams workflows and documentation.
Act as technical expert in system implementations business process improvement and digital transformation initiatives.

Application & ERP Support
Maintain and support key PSJ systems and applications.
Configure test and implement system enhancements and integrations.
Collaborate with vendors and internal teams for upgrades and troubleshooting.

Cybersecurity & Compliance
Implement security measures to protect systems and data.
Monitor system performance and apply patches and updates as required.

User Support & Training
Provide technical support to end-users and conduct training sessions.
Create user manuals and system documentation.
Provide Tier 2/3 support for escalated technical issues.

IT Infrastructure
Oversee IT infrastructure projects and maintenance
Ensure managed service provider is fulfilling contractual obligations and meeting SLAs

Bachelors degree or Diploma in Information Systems Computer Science or related field
2-5 years of experience as a Systems Analyst or in a similar role
Strong understanding of system design data flows and business processes
Strong understanding of IT infrastructure
Experience with enterprise applications
Strong analytical and problem-solving skills
Excellent communication and stakeholder-management abilities

Port Saint John is a rapidly advancing Port striving to be a catalyst for growth recognized for community leadership. A critical piece of Canadas national supply chain the Port boasts a diverse cargo base and unparalleled optionality via three Class I Railways. By championing innovation promoting meaningful engagement and investing in infrastructure Port Saint John aims to be a safe efficient port of choice while delivering economic prosperity in New Brunswick and beyond.

At Port Saint John were committed to investing in the health well-being and growth of our staff through a comprehensive benefits package.

• Superior Medical & Dental: At 100% employer-paid our medical and dental benefits are the gold standard in health and wellness for you and your family.
• Defined Contribution Pension: Planning for the future is easier thanks to 6% employer matching.
• Wellness Programs: Targeting both physical and mental health to support your overall well-being.
• Hybrid Workplace: Offering freedom and flexibility via our hybrid work environment.
• Professional Development: Investing in your professional growth through training opportunities aimed at enhancing your skills and advancing your career.
• Positive Culture: Fostering a strong sense of collaboration via several engagement events and activities for staff.