We are seeking a dedicated Customer Service Assistant to join our team in Los Angeles. This individual will serve as a key point of contact for clients ensuring a seamless experience through timely communication problem-solving and service coordination. The ideal candidate is detail-oriented proactive and committed to upholding the highest standards of professionalism.
Responsibilities
Provide clear courteous and efficient assistance to clients across various communication channels.
Support daily service operations by handling inquiries processing information and maintaining accurate documentation.
Coordinate with internal teams to ensure client needs are met promptly and effectively.
Assist in scheduling follow-ups and status updates to enhance overall client satisfaction.
Identify opportunities to improve service quality and streamline internal processes.
Uphold company policies standards and service expectations at all times.
Qualifications :
Strong communication and interpersonal skills with a client-centered mindset.
High level of organization and ability to handle multiple tasks simultaneously.
Professional demeanor reliability and attention to detail.
Ability to adapt to a fast-paced environment and learn new systems quickly.
Problem-solving mindset and a proactive approach to supporting clients and team members.
Additional Information :
Competitive salary ($44000 $49000 per year).
Opportunities for professional growth and internal advancement.
Skill-building and training programs to support long-term career development.
Supportive collaborative work environment focused on excellence.
Stable full-time position.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more