Duty Manager
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Job Location:
Al Khobar - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
- Is present in the lobby and at reception in order to meet guests on a daily basis enhance guest satisfaction
- Handles guest comments and complaints ensures follow up
- Develop close relationships with guests to encourage loyalty
- Ensure guests receive a warm and friendly welcome
- Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
- Ensures that guests receive a warm and personal welcome from the team
- Organise the host-ables for optimum effectiveness
- Knows the behaviours patterns of regular guests and issues instructions to the different teams within the department
Qualifications :
- Pleasant personality with a good appearance.
- Service and guest oriented
- Very good command of both written and spoken English.
- Another language in addition will be an asset.
- Strong leadership skills
- 2 years experience in FO supervisory role.
- Opera experience is a must
- Physical Ability to stand for 8 hours daily
- Ability to work on shift basis.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
