Front Office Supervisor
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a professional and customer-focused Front Office Supervisor to join our team at Swissotel Corniche Park Towers Doha. As the face of our organization you will play a crucial role in ensuring exceptional guest experiences while leading and supporting our front office team.
- Oversee daily front office operations including check-ins check-outs guest inquiries and billing procedures
- Lead train and motivate the front office team to maintain high standards of customer service
- Manage room inventory maximize occupancy rates and monitor front office performance metrics
- Resolve guest complaints and collaborate with other departments to coordinate guest services
- Implement and maintain standard operating procedures for the front office
- Ensure compliance with hotel policies safety regulations and local laws
- Handle financial transactions and maintain accurate records
Qualifications :
- Proven experience as a Front Office Supervisor or in a similar hospitality role
- Strong leadership communication and customer service skills
- Fluency in English and Arabic
- Excellent problem-solving and multitasking abilities in a fast-paced environment
- Proficiency in hotel management systems and industry best practices
- Detail-oriented with strong organizational and financial management skills
- Ability to ensure compliance with hotel policies and local regulations
Remote Work :
No
Employment Type :
Full-time
Key Skills
- ENT
- Electronic Security
- Access Control System
- Accounting & Finance
- Cardiac
- Food & Beverage
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
