Customer Service & Reservations Consultant

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profile Job Location:

New York City, NY - USA

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

We are seeking a Customer Service & Reservations Consultant to support clients with researching planning and booking travel experiences. This role focuses on delivering excellent client service while managing reservations documentation and communication throughout the travel process.

This is a remote flexible opportunity for individuals who enjoy helping others staying organized and working independently with the support of an established travel network.

Training and ongoing mentorship are provided. No prior travel industry experience is required.

Key Responsibilities

  • Communicate with clients to understand travel needs and preferences

  • Research and coordinate reservations for hotels cruises flights and vacation packages

  • Provide clear and timely client communication before and after bookings

  • Manage changes updates and travel documentation

  • Maintain accurate client records and booking details

  • Stay informed on destination information and supplier offerings

Qualifications

  • Strong customer service and communication skills

  • Comfortable working with online systems and digital tools

  • Highly organized and detail-oriented

  • Self-motivated with the ability to work independently

  • Reliable internet access and a quiet remote workspace

  • Must be at least 18 years old and authorized to work in the U.S.

What We Offer

  • Remote work with flexible scheduling

  • Comprehensive training and professional development

  • Access to travel booking tools and preferred suppliers

  • Ongoing mentorship and support

  • Travel-related perks and industry discounts

  • Commission-based compensation

Work Location

Remote

We are seeking a Customer Service & Reservations Consultant to support clients with researching planning and booking travel experiences. This role focuses on delivering excellent client service while managing reservations documentation and communication throughout the travel process. This is a remot...
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