Croatian Speaking Customer Service Representative
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Croatian Speaking Customer Service Representative
Location: Athens Greece
Schedule: Monday Sunday 09:00 19:00 (rotational shifts)
Contract Type: Fixed-term contract (8 months)
Salary: 1200 Euro gross per month
About the Job
Are you a Croatian speaker ready for an international career move Join a dynamic multicultural team in Athens and support customers of a global travel platform. This role offers relocation support paid training and the opportunity to gain valuable international experience while living in one of Europes most vibrant cities.
You will play a key role in delivering excellent customer service by assisting users with booking-related inquiries and ensuring a smooth positive experience across all communication channels.
What Youll Do
Customer Support: Handle customer inquiries via phone email and chat
Booking Assistance: Support customers with reservations changes cancellations and payments
Problem Solving: Resolve customer issues efficiently and professionally
Quality & Accuracy: Ensure accurate documentation and compliance with procedures
High-Volume Interaction: Manage multiple customer interactions daily with empathy and care
Team Collaboration: Work closely with colleagues to maintain high service standards
What Youll Bring
Language Skills: C1/C2 level of Croatian and good level of English
Customer-First Mindset: Strong communication and problem-solving skills
Experience: Previous customer service or hospitality experience is a plus
Flexibility: Willingness to work rotating shifts
Professionalism: Calm solution-oriented approach
Team Spirit: Comfortable working in a multicultural environment
Perks and Benefits
Relocation Support: Assistance with moving to Greece and settling in Athens
Competitive Salary: 1200 gross per month
Paid Training: Full onboarding and continuous support
International Work Environment: Multicultural and inclusive workplace
Career Development: Build valuable customer service experience
Lifestyle Opportunity: Live and work in sunny Athens
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
