Director, Channel Management, Contact Center Business

TransUnions Job Applicant Privacy Notice

Personal Information We Collect

Your Privacy Choices

What Well Bring:

What Youll Bring:

• 1015 years of experience in channel management strategic partnerships or sales roles ideally within contact centes call branding call authentication or fraud prevention.
• Proven track record of driving revenue through indirect channels and managing partner ecosystems to achieve annual goals and KPIs.
• Deep understanding of branded calling call authentication technologies STIR/SHAKEN protocols and other solutions that help contact centers more efficiently interact with the correct consumer.
• Ability to quickly learn and articulate TransUnions Trusted Call Solutions portfolio including how these offerings integrate with partner platforms and solve customer pain points.
• Strong relationship-building skills with a proactive mindsetable to anticipate partner needs recommend strategic actions and support internal teams to accelerate deal closure.
• Experience working cross-functionally with sales product marketing engineering and professional services to drive partner success.

Impact Youll Make:

• Identify own and grow channel partnerships that support the distribution and adoption of Trusted Call Solutions.
• Develop and execute annual partner plans including joint go-to-market strategies enablement programs and revenue targets.
• Serve as a subject matter expert on Trusted Call Solutions guiding partners and internal teams on solution positioning integration and value delivery.
• Collaborate with sales teams to support partner-involved deals ensuring alignment and maximizing partner contribution to pipeline and revenue.
• Provide market driven insights and partner feedback to influence product development marketing engineering and training initiatives.
• Craft compelling data-driven value propositions that resonate with partners and their customers.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.

Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates paid time off for non-exempt associates up to 12 paid holidays per year health benefits (including medical dental and vision plan options and health spending accounts) mental health support disability benefits up to 12 weeks of paid parental leave adoption assistance fertility planning coverage legal benefits long-term care insurance commuter benefits tuition reimbursement charity gift matching employee stock purchase plan 401(k) retirement savings with employer match and access to TransUnions Employee Resource Groups. Spousal domestic partner and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnions Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting

Pay Scale Information :

TransUnions Internal Job Title:

Company: