About Paytm Group:
Paytm is Indias leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the Role
We are seeking a highly strategic and data-driven Head of Platform Strategy & Analytics to lead the technical foundation and growth architecture of the Paytm Gold business. This role is the nexus between engineering business outcomes and data science. You will be responsible not only for the security and scale of our core regulated systems but also for defining the analytical capabilities and experimentation framework that drives P&L growth and operational efficiency across the platform.
Key Accountabilities
1. Strategic Platform Ownership: Define the technical and analytical strategy for the gold platform focusing on maximum business impact regulatory compliance and system resilience.
2. Growth & Experimentation Engine: Own the end-to-end product lifecycle for platform features that directly influence key growth metrics (e.g. conversion retention frequency). This includes architecting and driving the A/B testing and experimentation framework.
3. Data Architecture Leadership: Translate complex business questions into robust data models and reporting infrastructure. Partner with data engineering to build the analytical pipelines and tools needed for platform monitoring and business intelligence.
4. Technical Specification: Author detailed technical product specifications architecture design documents and API contracts ensuring alignment between engineering deliverables and long-term business strategy.
5. Operational Excellence: Own and enhance core gold systems (pricing settlement ledger reconciliation) with an acute focus on automation operational leverage and reducing the cost-to-serve.
6. Cross-Functional Leadership: Act as the primary strategic partner to engineering finance compliance legal and external partners driving clear alignment on priorities risk management and delivery timelines.
7. Execution Oversight: Lead high-quality execution including technical backlog prioritization sprint planning defining release criteria and systematic reduction of technical debt.
8. Compliance & Risk Governance: Ensure all platform features and backend systems maintain rigorous regulatory audit and financial risk compliance providing comprehensive documentation and controls.
9. Mentorship & Team Development: (Implied Seniority) Mentor junior team members on technical rigor data-driven decision-making and stakeholder management.
Preferred Experience & Skills
- Senior Experience (610 Years): A minimum of 6 years of experience in data driven growth roles or platform strategy roles with significant time spent in a high-growth regulated environment.
- Data & Analytics Mastery: Expert-level proficiency in SQL for complex data extraction and analysis. Proven experience with analytics tools (e.g. Python/R for analysis Tableau/Looker for visualization) and a strong understanding of statistical methods for A/B testing and predictive modeling.
- Platform Expertise: Strong technical depth in distributed systems microservices cloud infrastructure and financial system design (ledgers reconciliation real-time transaction processing).
- Fintech Domain: Direct demonstrable experience in payments e-commerce commodities or complex financial services is required.
- Strategic Influence: Exceptional ability to drive consensus and communicate complex technical and analytical findings clearly to executive finance and engineering audiences.
- Leadership Mindset: A track record of setting ambitious data-backed goals holding a high standard for execution and driving tangible P&L impact.
What Success Looks Like
- Measurable Growth: Direct contribution to business P&L via platform optimizations and successful data-validated experimentation leading to uplift in key growth metrics.
- Analytical Infrastructure: A stable reliable and accessible analytical framework that enables rapid decision-making across the business.
- Operational Resilience: Stable scalable gold systems with high uptime and a significant reduction in operational overhead due to automation and architectural improvements.
- Strategic Clarity: A well-defined data-informed platform roadmap that is rigorously prioritized based on risk compliance and ROI.
Why Join Paytm Gold
Own the technical and analytical strategy for a leading digital gold platform in India.
A unique blend of deep technical challenge high business visibility and direct P&L impact.
Fast-paced high-ownership environment where data defines the strategy.
Compensation:
If you are the right fit we believe in creating wealth for you
With enviable 500 mn registered users 17 mn merchants and depth of data in our ecosystem we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it.
Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!