Volunteer Criminal Justice Administration Support

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profile Job Location:

Liverpool - UK

profile Monthly Salary: Not Disclosed
Posted on: 23 hours ago
Vacancies: 1 Vacancy

Job Summary

Overview

We are a free and confidential service for adults (18) in Liverpool who are experiencing difficulties with substances.

We believe everyone has the ability to make positive changes. We work with individuals families carers and professionals to offer support thats right for you.

Whether you need one-to-one help group sessions or access to medication and treatment were here for you.

Volunteers play a crucial role in helping us bring our vision to life and deliver our services effectively. Their dedication strengthens the quality reach and accessibility of our support allowing us to help even more people.

Responsibilities

As a Volunteer Administrator you will play a key role is supporting the Criminal Justice serviceensuring allcommunicationbetween staff service uses and partner agenciesruns smoothly this includes answering calls and directing enquires. You will bea valued member of the administration team supporting them invarious administrativeroles includingbooking appointmentssendingletters and general office dutiessuch as photocopying filingand -the-job training will be provided all you need is an organised approach and a willingness to learn.

Key Activities:

  • Support the team to ensure that telephone calls and visits from service users outside agencies and RIVER staff are dealt with promptly and courteously.
  • Provide service users with basic advice about the services and signpost them where appropriate
  • To ensure that admin record-keeping and communication within the project are maintained.
  • Support the team in managing/booking appointments via the electronic diary system
  • Send outgoing letters to service users and partner agencies
  • Maintain general office administrative duties such as filing photocopying and scanning
  • Maintain accurate records of all contacts on our case management systems

  • Interviews: Will take place towards the last two weeks of February2026
  • Training: Will start on the third week of March (1 day per week for 6 weeks).

Closing Date

17/1/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Alison Fleet

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
OverviewWe are a free and confidential service for adults (18) in Liverpool who are experiencing difficulties with substances.We believe everyone has the ability to make positive changes. We work with individuals families carers and professionals to offer support thats right for you.Whether you need...
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