Product Manager

Work Schedule

Environmental Conditions

Job Description

Company Overview

Thermo Fisher Scientific Inc. is the world leader in serving science with annual revenue exceeding $44 billion. Our Mission is to enable our customers to make the world healthier cleaner and safer. Whether our customers are accelerating life sciences research solving sophisticated analytical challenges improving patient diagnostics and therapies or growing efficiency in their laboratories we are here to support them. Our distributed team of more than 125000 colleagues delivers an outstanding combination of innovative technologies purchasing convenience and pharmaceutical services through our industry-leading brands including Thermo Scientific Applied Biosystems Invitrogen Fisher Scientific Unity Lab Services and Patheon. For more information please visit .

Position Summary

You will serve as an AI Product/Program Manager that helps drive enablement and adoption of a 3rd party Generative AI platform. This role focuses on product feature enablement governance and enterprise platform administration. You will orchestrate cross-functional alignment across Security Legal Data privacy and business stakeholders to unlock safe scalable GenAI capabilities that accelerate scientific operational and commercial outcomes.

Location: On-site in Carlsbad CA. Relocation assistance is NOT provided.

• Must be legally authorized to work in the United States without sponsorship.
• Must be able to pass a comprehensive background check which includes a drug screening.

Key Responsibilities

• Enterprise GenAI Platform Enablement

  • Partner with the vendor to understand vendor roadmap feature prioritization and controlled rollout of the GenAI Platform capabilities across the organization.
  • Define and manage upcoming vendor features releases to manage internal intake evaluation and approval workflows aligned to risk value and compliance.
  • Partner with vendor product teams to influence roadmap triage issues and drive timely resolution.

• Governance Risk and Compliance

  • Establish and operate governance frameworks covering model access data boundaries prompt governance auditability and output quality.
  • Coordinate end-to-end approvals withSecurityLegalData PrivacyCompliance andQualitystakeholders.
  • Implement guardrails for PII/PHI handling IP protection regulated content (GxP) and ethical AI usage.

• Enterprise Platform Administration

  • Own platform administration including tenant configuration role-based access control environment management and service health.
  • Manage integration keys connectors model catalogs routing policies and usage quotas.
  • Monitor performance reliability and cost; drive optimization and capacity planning.

• Application Integration and Enablement

  • Partner with internal Engineering teams to integrate GenAI services into Enterprise apps via APIs/SDKs middleware and event-driven patterns.
  • Coordinate application admin tasks: configuration permissions lifecycle changes incident escalation and vendor updates.
  • Ensure alignment with CI/CD change management and controlled release processes (no full SDLC build ownership).

• Agile Product Management

  • Run Agile ceremonies for platform features and integrations (backlog grooming sprint planning demos).
  • Maintain product artifacts: roadmaps OKRs user stories acceptance criteria and release notes.
  • Drive adoption through enablement programs training and change management.

• Operational Excellence

  • Define SLAs/SLOs incident and problem management workflows and service dashboards.
  • Establish KPIs for value realization: usage satisfaction cycle-time reductions compliance adherence and cost per outcome.
  • Lead quarterly business reviews with stakeholders and vendor partners.

• Knowledge Skills and Abilities

  • Strategic thinker with the ability to balance innovation with practical implementation
  • Strong problem-solving skills and attention to detail
  • Excellent communication and interpersonal abilities
  • Adaptable and comfortable working in a fast-paced evolving environment
  • Passionate about the intersection of AI and biotechnology
  • Collaborative mindset with the ability to work across diverse teams

Required Qualifications

• Bachelors degree inComputer ScienceInformation SystemsEngineeringBioinformatics or related field; advanced degree preferred.
• 6 years in product management platform product ownership or technical program management ideally in regulated industries (biotech/pharma/healthcare).
• Proven experience withAgilemethodologies and operating withinSDLCand change management processes (without owning full development SDLC).
• Hands-on expertise inApplication Integration(REST APIs SDKs middleware microservices event streaming) and enterprise identity/access management.
• Strong grasp ofData Frameworks(data governance cataloging lineage security MDM; familiarity with data lakes/warehouses; RAG patterns).
• Knowledge of GenAI platforms and ecosystem (foundation models model routing prompt engineering content filtering evaluation/guardrails).
• Familiarity with security and privacy controls (RBAC/ABAC encryption key management network segmentation DLP) and regulatory contexts (PII/PHI GxP GDPR/CCPA).
• Excellent stakeholder management vendor coordination and cross-functional communication skills.

Preferred Experience

• Administering enterprise AI platforms (multi-tenant configuration policy setup model catalogs quotas monitoring).
• Tools: API gateways service meshes secrets management observability stacks feature flagging and MLOps/LLMOps frameworks.
• Domain exposure to biotech workflows (R&D clinical manufacturing commercial) and compliance operations.
• Cost management and FinOps practices for AI services.

Our Mission is to enable our customers to make the world healthier cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100000 colleagues we share a common set of values - Integrity Intensity Innovation and Involvement - working together to accelerate research solve complex scientific challenges drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific where diverse experiences backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status.

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:

• A choice of national medical and dental plans and a national vision plan including health incentive programs

• Employee assistance and family support programs including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy

• Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan

• Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits please visit: Experience:

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