Workers Compensation Claims Technician

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA we strive to create a culture in which people know they matter and are part of something important ensuring the abilities of all employees are used to their fullest potential.

JOB DESCRIPTION:

Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

• Performs routine processing of the least complex claims following established procedures.
• Receives new claim notices confirms coverage verifies applicability of coverage to the claim and establishes a claim file.
• Within designated authority reviews routine claims utilizing preset procedures to determine claim resolution.
• On a limited basis collaborates with insureds claimants and repair or replacement suppliers for routine matters. Following preset procedures verifies accuracy and validity of bills and estimates.
• Obtains backup documentation as necessary to substantiate claims.
• Utilizing preset procedures identifies depreciation or subrogation potential in first-party claims and utilizes medical and pharmaceutical fee schedules in workers compensation claims.
• Maintains files and prepares standard statistical reports as requested.
• May provide assistance and/or training to other Claims Technicians.
• May assist in special project work.
• May update the claims systems.

Reporting Relationship
Typically Supervisor or Manager

Skills Knowledge and Abilities

• Knowledge of claims handling procedures and documentation.
• Knowledge of applicable insurance products.
• Good interpersonal and communication skills.
• Demonstrated ability to work at high levels of productivity and quality.
• Ability to work independently on multiple tasks.
• Detail-oriented.
• Knowledge of Microsoft Office Suite as well as other business-related software.
• Is externally focused.

Education and Experience

• High school diploma GED or equivalent. experience. Some college preferred.
• Typically a minimum three years of experience.

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In certain jurisdictions CNA is legally required to include a reasonable estimate of the compensation for this District of Columbia California Colorado Connecticut Illinois Maryland Massachusetts New York and Washington the national base pay range for this job level is $35000 to $65000 determinations are based on various factors including but not limited to relevant work experience skills certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees and their family members achieve their physical financial emotional and social wellbeing goals. For a detailed look at CNAs benefits please visit.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation please contact.