Enterprise Customer Success Manager
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Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Please submit your CV in English.
At AppsFlyer we believe every challenge is an invitation to innovate. Were looking for an Enterprise Customer Success Manager (Polish Speaker) to help us shape the future of this role youll work with talented professionals across the globe within a culture that values curiosity collaboration and personal development. If youre ready to bring your skills to a global stage this is your chance to make an impact.
About the role
As a key member of our Customer Success team youll partner with some of our largest enterprise clients to drive product adoption deliver strategic guidance and ensure measurable business impact all while serving as their trusted advisor and voice within AppsFlyer.
What Youll Do
- Manage enterprise accounts across technical business and product aspects ensuring alignment with client goals
- Own the customer journey post-sale including training feature adoption and strategic business reviews
- Act as the bridge between clients and internal teams by sharing feedback with Product and R&D
- Provide proactive updates on product releases changes and relevant content
- Identify and lead upsell opportunities in collaboration with Sales
- Facilitate webinars workshops and education sessions tailored to client needs
- Partner with Marketing Sales and Partners teams to support growth in the region
What You Have
- 3 years of experience in a Customer Success Account Management or similar client-facing role within B2B SaaS
- Strong written and spoken English proficiency
- Additional languages are an advantage
- Strong understanding of the mobile marketing or digital analytics ecosystem
- Technical and analytical orientation with the ability to grasp SDKs APIs or data workflows
- Familiarity with product management processes and working cross-functionally
- Ability to thrive in a dynamic fast-paced environment
- Willingness to travel to meet clients or attend conferences (25 times per year)
Bonus Points
- Hands-on experience working with AppsFlyers products
- Background in SDKs APIs SQL or mobile app tracking
- Knowledge of mobile marketing strategy attribution or analytics
Why Join Us
AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well the Global Employee Exchange Program and fitness programs we empower our people to thrive physically mentally and professionally.
Here titles dont define usideas do. Youll thrive in a culture where everyones input shapes the future.
Required Experience:
Manager
Key Skills
- SAAS
- Customer Service
- Cloud
- Healthcare
- Account Management
- CRM
- Salesforce
- Infrastructure
- Client Relationships
- New Customers
- Territory
- Trade shows
- Sales Goals
- Sales Process
- Analytics
About Company
AppsFlyer was founded over ten years ago with a mission to help marketers succeed. From the beginning, we have been committed to four things: accurate data, unmatched privacy and security, open tech-stack innovation, and an unbiased, customer-obsessed approach. These four pillars have ... View more
