Our Data Centers runs critical infrastructure it requires a reliable supply of uninterrupted cooling and power at all times in order to deliver continuous uptime availability for our customers. We encounter interesting and complex problems every day. Being a technical manager in Amazon means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.
Our Engineering Operations Managers (The Facility Operations Manager) are responsible for managing a team overseeing the best in class operations and maintenance of the mechanical and electrical infrastructure for his data centers in AWS Cloud region. They are self-managed people who demonstrate initiative mindset proactively seeks solutions to problems and strives for operational excellency.
In this role you will:
Safety
Set and maintain the highest standard for safety and promoting a world-class safety culture.
People
Hire manage develop and coach a team of line-level facility staff.
Collaborate with other team managersincluding Finance Safety HR Recruiting.
Manage vendors and vendor contracting negotiations.
Operations and Maintenance
Manage electrical and mechanical equipment including Uninterruptable Power Supplies (UPSs) Switchgear Circuit Breakers Automatic Transfer Switches (ATSs) Diesel Generators Chillers Heating Ventilation Air Conditioning (HVAC) Exhaust Fans Variable Frequency Drives (VFDs) and Transformers.
Implement strategic preventative maintenance and corrective break-fix planning on mission-critical infrastructures. Review and approve equipment maintenance and repair processes and procedures as well as the ability to tactfully drive continuous organizational change management.
Prepare for and manage the team through facility infrastructure incident management plan. This includes event planning drill coordination escalation incident mitigation and post event reporting and follow up.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
About the team
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Bachelors degree in engineering or equivalent
- Experience in engineering work managing large-scale services
- Experience owning the operation of a mission-critical team or product
- At least 2 years of team management experience
- Experience in mission-critical operations environment (e.g. nuclear facility high technology manufacturing healthcare aviation maintenance oil and gas)
- Experience preferably linked to a 24/7 uninterrupted operations.
- Strong oral and written communication skills Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates. m/w/d
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (
to know more about how we collect use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.