Demo Engineer
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the microphone and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the microphone and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Demo Engineer
Why We Have This Role
As a Demo Engineer you will assist in designing building and communicating scalable solutions on the Qualtrics XM platform. This may include demo resources such as dashboards surveys integrations scripts videos and presentations. You will also assist in administering proof of concepts (POCs) for potential customers by uploading their data into a project and building initial dashboards and analytics to be presented back to the prospect. You will assist in documenting instructions for value selling key features integrations or solutions in Qualtrics that can enable others in the organization to more easily demonstrate understand and sell our capabilities. You may also be invited to assist the Solution Engineers with customer facing presentations and in answering RFPs RFIs Security Questionnaires and other related inquiries during the sales process.
How Youll Find Success
- Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics!
- Ability to see and present the big picture architect solutions to solve customer problems and uncover business challenges and develop custom solutions to solve them
- Must be prepared to learn new technologies.
- Provide presales technical / functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction.
- Provide direction and specialist knowledge in applying the technology/application to the customers organization.
- Develop and deliver high quality Qualtrics presentations and product demonstrations.
- Present and articulate advanced product features and benefits product future direction and overall Qualtrics solutions.
- Design validate and present Qualtrics software solutions to include advanced product concepts future direction and 3rd party complementary services.
- Effectively consult with management of customer organizations. Participates in sales planning and business development activities.
- Develop and demonstrate moderately complex solutions.
- Architect solutions and prototype solutions for customers.
- Present and articulate Qualtrics products strengths relative to competitors.
- Interact with development to enhance/refine Qualtrics products.
How Youll Grow
- This role offers many development opportunities of other skills and competencies that will help you shape your future career path
- You will have the chance work independently within the team across all standard processes and have the chance to build new process and improve existing ones.
- Career Action Planning with Manager
- Wide range of products within the Experience Management suite
- Opportunity to deepen your knowledge in cutting-edge AI technologies.
- Qmobility (internal transfers)
Things Youll Do
- Develops Qualtrics demo solutions that will be used by Solution Engineers Account Executives and Partners
- Architects solutions and prototype solutions for customers
- Help to drive the adoption of Qualtrics solutions within the sales organisation expanding usage across departments within organizations. Translate product/technical features into value drivers
- Develop and maintain training materials and deliver training to improve product knowledge and demo abilities of salespeople
- Build working knowledge of competing products and how to technically sell against them
- Work collaboratively with Solution Engineering in delivering world-class solutions at scale
- Respond to initial product requests and frame product issues for discussion and resolution with Product and Engineering teams
- Communicate effectively with product management engineers marketing and other stakeholders in describing problems succinctly to enable issue management
- Become an expert in all Qualtrics products
- Develop/maintain technical and business knowledge of industry directions and trends.
What Were Looking For On Your Resume
- At least 1 year of prior Product Specialist Technical Account Management Sales Systems Engineering or Solution Architect experience with software in a SaaS/Cloud environment. High energy self-starter comfortable with ambiguity in entrepreneurial environments
- Ability to explain and resolve common technical aspects of SaaS software including security protocols for APIs SLAs email/communication specifications etc.
- Strong customer facing and relationship building skills
- Outstanding professional sales and technical capabilities
- Demonstrated excellent verbal and written communication skills: needs analysis positioning business justification and closing techniques.
- Demonstrated strong teamwork and ability to collaborate with others while encouraging both individual and team accomplishments
- Undergraduate degree (E.g. Marketing Business Human Resources Management Organizational Behavior Organizational Leadership Psychology Computer Science Mathematics Statistics or other quantitative field. Strong academic performance.).
What You Should Know About This Team
- We are the team that brings together all SEs from EMEA APJ and LAC
- Our goal is to design build and communicate scalable solutions on the Qualtrics XM platform
- Challenges excite us as we view them as opportunities for growth and positive transformation
- We are not merely observers of change; we actively initiate and drive it.
Our Teams Favorite Perks and Benefits
- Qualtrics Experience Program - A bonus each year for an experience of your choosing
- Worldwide and diverse community that enjoys helping each other
- At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can as a result of our culture make their best possible contribution to our team
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act Equal Opportunity Employment Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
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Key Skills
- ASP.NET
- Health Education
- Fashion Designing
- Fiber
- Investigation
About Company
The Qualtrics Platform and our specialized AI uncovers insights, prioritizes actions, and empowers everyone to improve customer & employee experiences.
