STEP Career Coach

Support the Opportunity Programs current and potential Southwestern students and staff including SNAP Training & Education Program (STEP) Benefits Navigation (House Bill 2835) Oregon Department of Human Services (ODHS) and community resource providers. Assist Opportunity Programs staff with determining eligibility for current and potential students in Coos Curry and Coastal Douglas Counties. Provide guidance to resources as applicable and refer students to additional internal and external partners for support. Assist program participants through completion of programs at Southwestern Oregon Community College (SWOCC) and provide assistance with employment preparation job search and college and career goals.

Open Until Filled.

First consideration will be given to applications received by December 19th 2025.

Program Outreach (40%)

1. Communicate regularly with Opportunity Programs staff community partners social service partner agencies and other college departments with shared case management or direct referrals.
2. Connect students and program participants with tutoring community and campus resources supplemental instruction and employment.
3. Serve as an advocate for participants in their efforts to navigate campus and overcome institutional and personal barriers.
4. Assist STEP participants with job search activities and refer as needed to college staff employers and agency partners for internships and job placement assistance.
5. Travel between Coos and Curry SWOCC campus on a monthly basis to administer Opportunity Programs services.
6. Collaborate with employers to establish partnerships and create employment opportunities for Opportunity Programs participants.

1. Monitor persistence towards transition and completion by making frequent contact and developing rapport.
2. Actively engage in program activities recruitment and trainings both internally and through ODHS (Oregon Department of Human Services) the Community College STEP Consortia WorkSource Oregon and other community-based organizations to include employer site visits external partner locations andtravel to make purchases for student support and other program related needs.
3. Attend project staff meetings and engage in the planning and evaluation of coaching/support strategies and other activities related to Opportunity Programs.
4. Provide workshops with topics on skill building (including resumes interview skills job search college navigation etc.) information and referral sources and processes to enhance college and career readiness and goals.

1. Maintain records generate reports enter data provide clerical support for Opportunity Programs and participate in trainings meetings and conference calls.
2. Track and monitor student and participant progress utilizing an enhanced and trauma-informed case management approach providing individualized coaching and intervention as appropriate to develop successful outcomes.

REQUIRED QUALIFICATIONS
Associates Degreein sociology psychology human services education or related field.

Two (2) years of experience with the business community or college student services programs related to job development placement and workforce training or advising.

Successful applicants for this position must possess the following knowledge skills and abilities or be able to explain and demonstrate that they can perform the essential functions of the job with or without reasonable accommodation:

• Ability to communicate effectively both orally and in writing using the English language with or without the use of an interpreter. Ability to effectively communicate orally with groups and/or individual and deal with peers the public and the community in a positive empathetic and professional manner.
• Ability to work effectively and sensitively with individuals of diverse cultural backgrounds and perspectives and abilities. Sensitivity to barriers faced by students from economically and/or educationally disadvantaged backgrounds.
• Knowledge of college entrance procedures and programs of study. Knowledge of the world of work assessment testing and the transfer process.
• Ability to follow established procedures and work independently to accomplish those procedures.
• Ability and willingness to manage a flexible work schedule with self-discipline including travel various hours and possible weekends/evenings as well as work days at other college locations.
• Ability to write and communicate at a professional level utilizing a high level of computer skills sufficient to use software such as word processing spreadsheets and data bases to produce correspondence documents and reports as required by the position.
• Ability to consistently convey a pleasant and helpful attitude by using excellent interpersonal and communication skills to control sometimes stressful and emotional situations. Requires sufficient communication and human relations skills to resolve complaints/issues defuse anger and gain cooperation.
• Knowledge of Trauma informed person centered practices.
• Knowledge of materials techniques and resources necessary to assist eligible participants of all ages to overcome barriers and find means to achieve their potential through education.
• Demonstrated commitment by work experience and/or community involvement in providing services for minority low-income or persons with disability.
• Ability to travel at various times and distances.
• Knowledge of teaching with various delivery methods learning styles and group dynamics.
• Demonstrated interaction with regional industry to address needs of the program and the ability to successfully collaborate with federal state and local partners in education workforce and industry.
• Demonstrated knowledge of industry workforce needs and educational opportunities.
• Strict adherence and understanding of Federal State and Community College confidentiality rules and regulations.

• Bachelors degree in sociology psychology human services education or related field.
• Experience in academic advising.
• Experience in an educational setting.
• Experience working on grant-funded programs in higher education.
• Training in trauma centered practices.

SUPPLEMENTAL INFORMATION

Southwestern Oregon Community College only accepts applications through this online application system. We want you to be successful in applying with us. We highly encourage you to complete and submit your application in advance of the deadline.

For assistance with this please For technical assistance with your application please call .

Please note: We recognize that our application process can be lengthy so before you begin please read all of the stated requirements to determine if you meet them. Applicants must meet all of the stated minimum/special qualifications and additional requirements to be considered for this position. Based on your responses to the qualifying questions the system may automatically screen you out from further consideration.

Required documents must be provided at the time of application. Please remove any personal information such as photographs date of birth gender social security number and other protected information from your containing protected information will be considered incomplete. Incomplete applications will not be considered.

Positions are subject to budget consideration and approval. For the candidate who is hired into this position salary placement will be based on guidelines in administrative policies and procedures or collective bargaining agreements (as applicable). For this reason please be sure to include everything in your application that you want the college to consider towards placement.

The college does not sponsor employees in the visa application process if they intend to use this as their means to work in the United States. This means that all required work visas must be in place and supported by appropriate evidence to be employed by Southwestern.

Final candidates will be subject to a criminal background check as part of the employment process.

REASONABLE ACCOMMODATION STATEMENT

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

This job description is a general description of essential job is not intended as an employment contract nor is it intended to describe all responsibilities skills effort or work conditions associated with the job someone in this position would perform. All employees of Southwestern Oregon Community College are expected to perform tasks as assigned by Southwestern Oregon Community College supervisory/management personnel regardless of job title or routine job duties.

VETERANS PREFERENCE STATEMENT

Applicants are eligible to use Veterans Preference when applying with Southwestern Oregon Community College in accordance with ORS 408.225 408.230 and 408.235; and OAR and . Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attach the required documentation at the time of application.

DOCUMENTS REQUIRED:

• MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) OR Letter from the US Dept. of Veterans Affairs indicating a non-service connected pension.
• Disabled Veterans must also submit a copy of their Veterans disability preference letter from the Department of Veterans Affairs.
  • You can request copies of your military service record through the National Archives website at: information regarding Veterans Preference qualifications visit the following website: is the policy of Southwestern Oregon Community College Board of Education that there will be no discrimination or harassment on the grounds of race color gender marital status sexual orientation religion national origin age political affiliation parental status veteran status or disability in any educational programs activities or employment. Persons having questions about equal opportunity and nondiscrimination should contact Vice President of Administrative Services in Tioga or TDD . All other issues concerns and complaints should also be directed to the Vice President of Administrative Services for referral to the appropriate Manager.

    
    

    Annual Campus Crime/Annual Fire Safety (Clery Act) Report

    The Jeanne Clery Disclosure for Campus Security Policy and Campus Crime Statistics Act (formerly the Campus Security Act) is a federal law that requires institutions of higher education to disclose campus security information including crime statistics for the campus and surrounding area. As a current or prospective Southwestern student or employee you have a right to obtain a copy of this information. You may review this information here:Annual Campus Crime/Annual Fire Safety (Clery Act) Report. You may also obtain a hard copy of this information upon request by contacting Administrative Services at .