Revenue Operations Coordinator
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Job Location:
Myrtle Beach, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Summary
The Revenue Operations Coordinator provides essential administrative and operational support to the Revenue Strategy and Distribution teams. This role focuses on maintaining data accuracy completing routine audits loading rates and promotions and supporting property onboarding. The position follows established procedures and escalates issues to senior team members. This is a support-focused role with no pricing or strategic decision-making responsibilities.
Key Responsibilities
Inventory & System Support
Perform routine checks of PMS inventory blocks and report discrepancies.
Verify rental inventory distribution across PMS CRS channel managers and OTAs.
Run standard audits for rates availability and restrictions.
Identify mapping/mismatch issues and escalate as needed.
Make basic updates to inventory statuses and LOS rules.
Data Accuracy & Audits
Enter and validate rates restrictions and promotions across systems.
Monitor system alerts and document/escalate issues.
Maintain user access logs and support access requests.
Assist with system maintenance tasks including Sabre updates.
Onboarding Support
Assist with onboarding tasks for new properties using established checklists.
Load rates LOS rules and promotions for newly onboarded properties.
Verify connectivity and flag issues for technical teams.
Maintain onboarding documentation.
Promotions & Distribution
Load promotional rate plans and verify accuracy.
Test promotions to ensure proper setup across platforms.
Monitor promotion expiration dates and notify the team.
Support promotional documentation and reporting.
Lease Wholesale & SPI Programs
Enter partner allocations and update inventory.
Run reports for billing reconciliation and inventory tracking.
Flag discrepancies to senior team members.
Verify SPI rental visibility across distribution systems.
Administrative Support
Maintain departmental documentation and shared folders.
Assist with recurring reports and project coordination.
Communicate with property teams accounting IT and distribution partners on routine matters.
Provide administrative support to the Senior Director of Revenue Operations and the revenue team.
Qualifications
13 years of experience in hotel operations revenue support reservations or distribution systems.
Familiarity with PMS/CRS platforms (IQware SynXis RDP or similar) and OTA extranets (Expedia Airbnb).
Strong Excel skills (pivot tables VLOOKUP data validation) preferred.
High attention to detail and strong follow-through.
Effective communicator; able to work cross-functionally.
Reliable process-oriented and consistent with recurring tasks.
Required Experience:
IC
Key Skills
- ASC 606
- Hotel Experience
- Hospitality Experience
- GAAP
- Accounting
- Revenue Management
- Pricing
- Analysis Skills
- Salesforce
- SOX
- ERP Systems
- NetSuite
About Company
We're passionate about vacations. Everything we do is designed to let you explore places with the people you love… and make memories you'll never forget. Carpe diem… year after year! Travel. Gather. Smile. Repeat.
