Sr. Manager, Oracle Hosting & Instance Management

Job Summary

The Sr. Manager Oracle Hosting & Instance Management is responsible for the end-to-end technical management stability performance and availability of Vertivs global Oracle EBS and Oracle Cloud environments. This role ensures consistent compliant and predictable execution of hosting operations environment management patching refreshes release activities and technical escalations across all global business units. The position provides global governance and oversight of Oracle instances replacing region-specific management with a time-zone aligned follow-the-sun operational model. It partners closely with Oracle Hosting Infrastructure DBAs Application Product Teams Cybersecurity Audit and the Transformation Office.

This position will be based onsite at Vertivs HQ location in Westerville OH.

Responsibilities:

Hosting & Operational Management

• Own day-to-day operations for all Oracle production and non-production environments.
• Maintain system availability performance monitoring and early-warning mechanisms.
• Ensure 245 operational coverage with on-call rotation support.
• Oversee escalation channels with Oracle Hosting and internal technical teams.

Environment & Instance Administration

• Manage all Oracle instance allocations configurations and lifecycle processes.
• Define the environment schedule (builds usage refreshes releases).
• Coordinate downtime maintenance windows and technical activities.
• Maintain environment documentation topology and standards.

Patching Release and Change Governance

• Establish and manage the global Oracle patching cadence.
• Lead patching execution impact assessments validations and sign-offs.
• Drive the technical release process (deployments cloning version controls).
• Enforce adherence to global change-management processes and controls.

Environment Refresh Management

• Develop and maintain a structured refresh calendar for all project and support needs.
• Govern pre-refresh requirements data masking (if applicable) and post-refresh validations.
• Coordinate cross-team dependencies and ensure alignment with implementation timelines.

Security Access and Compliance

• Support SOX controls including segregation of duties privileged access reviews and evidence gathering.
• Ensure Oracle environment access governance aligns with corporate security standards.
• Collaborate with Cybersecurity to track and remediate vulnerabilities.

Incident Problem and Escalation Management

• Serve as primary escalation point for Oracle hosting or environment-related incidents.
• Lead major-incident bridges root-cause analysis and long-term corrective action planning.
• Track recurring issues and implement preventive measures in partnership with Infrastructure and Oracle.

Architecture Standards and Continuous Improvement

• Work with the Technical Architect to develop and implement improvements to connectivity hosting patterns resilience and automation.
• Identify technical debt system risks and opportunities to modernize environment operations.
• Drive continuous improvement initiatives and operational excellence metrics.

Requirements:

• Bachelors degree in Computer Science MIS Engineering or related discipline.
• 5+ years of technical experience managing Oracle EBS / Oracle Cloud environments.
• Experience coordinating global operations or supporting mission-critical platforms.
• Demonstrated experience in release management patching and environment administration.
• Technical Skills:
  • Strong understanding of Oracle EBS architecture concurrent processing patching.
  • Working knowledge of Oracle DB SQL queries Linux/Putty.
  • Familiarity with hosting models performance diagnostics and monitoring tools.
  • Experience with ServiceNow or equivalent ITSM platform.
  • Knowledge of SOX controls access governance and IT audit processes.
  • Experience using My Oracle Support (MOS) and SR lifecycle.
• Certifications & Methodologies:
  • Six Sigma certification (Green Belt or higher required; Black Belt preferred).
  • Understanding of continuous improvement root-cause methodologies and defect-reduction frameworks.
• Soft Skills:
  • Ability to coordinate cross-functional global teams under time pressure.
  • Strong communication and documentation skills.
  • Problem-solving mindset with attention to detail and operational rigor.
  • Ability to influence without direct authority.

The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus

Operational Excellence

High-Performance Culture

Innovation

Financial Strength

OUR BEHAVIORS

Own It

Act With Urgency

Foster a Customer-First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development

About Vertiv

Vertiv is a $8.0billion global critical infrastructure and data center technology company. We ensure customers vital applications run continuously by bringing together hardware software analytics and ongoing services. Our portfolio includes power cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus Ohio USA Vertiv employs around 20000 people and does business in more than 130 countries. Visit to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F-1 H-1 H-2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to @.

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