Client Partner (German Speaking)

Help us use technology to make a big green dent in the universe!

Krakenpowers some of the most innovative global developments in energy.

Were a technology company focused on creating a smart sustainable energy system. From optimising renewable generation creating a more intelligent grid and enabling utilities to provide excellent customer experiences our operating system for energy is transforming the industry around the world in a way that benefits everyone.

Its a really exciting time in energy. Help us make a real impact on shaping a better more sustainable future.

As a Client Partner Major Accounts youll lead strategic relationships with some of Krakens largest utility and energy clients. This is a high-impact role at the intersection of technology transformation and sustainability.

Youll be accountable for four core areas:

1. Executive Account Leadership plus Hands on Day-to-Day Engagement

Serve as a senior strategic partner to C-level stakeholdersDive into the details and roll up your sleevesworking across all levels of complex dynamic clientsMaintain strong proactive engagement to ensure delivery satisfaction and trust

2. Client Value Realization

Ensure clients get full value from our products and operating modelConnect the dots between our tech cultural transformation approach and their evolving needs

3. Major Escalation Management

Manage clients through escalations for critical issuesPartner closely with Technical Account Managers and Support to drive resolution and protect and cultivate relationships

4. Commercial Management & Growth

Manage commercial relationships and deliver to new business development and/or revenue targetsIdentify and shape early-stage growth opportunities across the portfolio

What youll be doing

Kraken is a certified Great Place to Work in France Germany Spain Japan and the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.

Are you ready for a career with us We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference please contact us at and well do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people like women are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are if you like one of our jobs we encourage you to apply as you might just be the candidate we hire. Across Kraken were looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race colour religion national origin age sex gender identity or expression sexual orientation marital or veteran status disability or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.

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