Merchandise Coordinator Global Logistics & E- commerce Support
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
ABOUT THIS POSITION
We are seeking a highly organized and detail-oriented Merchandise Coordinator to join our Merchandising team. This coordinator role is a fantastic opportunity for someone with foundational experience in logistics particularly international shipping and receiving and a strong interest in the operations of an online e-commerce store. You will be the backbone of our global merchandise fulfillment playing a critical role for the team and our organization
This role requires you to be onsite in our London Ontario studio
RESPONSIBILITIES
- Manage and track all incoming (receiving) and outgoing (shipping) merchandise
inventory globally utilizing appropriate carriers and following international customs
regulations. - Prepare and maintain all necessary shipping documentation (packing lists commercial
invoices customs forms) for worldwide movement of goods. - Assist in maintaining accurate inventory records across all storage locations conducting
regular audits and cycle counts. - Serve as the primary point of contact for our warehouse partners addressing day-to-day
shipping discrepancies receiving issues and inventory concerns. - Help monitor shipping costs track vendor performance and process related invoices for
logistics services while working closely with our finance team. - Monitor the online store order queue ensuring timely processing accurate picking and
swift shipping from the fulfillment center.
Assist the team by investigating and resolving shipping errors lost packages and
delivery issues. - Support the E-commerce team by preparing and uploading product data including
descriptions weights dimensions and fulfillment requirements for new merchandise. - Assist in the forecasting and allocation of inventory for upcoming promotions product
launches and seasonal sales. - Event merchandise support (Inventory planning merchandising and day of event tasks)
In-office support of on-site inventory and staff giveaway requests
REQUIREMENTS
- 1-2 years of experience in a logistics warehouse operations or merchandising role with
- exposure to both shipping and receiving processes.
- Foundational understanding or demonstrable interest in international logistics customs
- and import/export documentation.
- Proficiency in Microsoft Excel (data entry basic formulas) and experience working with
- Inventory Management Systems (IMS) or Warehouse Management Systems (WMS).
- Strong desire to learn and assist with the operational aspects of an online merchandisestore.
- Practical experience in Supply Chain Business or a related field.
- Demonstrates strong logical quantitative analysis and problem-solving skills
- Exceptional organizational skills meticulous attention to detail and excellent written and verbal communication skills.
Why Join Our Team
- Be a core part of bringing exciting gaming merchandise to a passionate global fanbase.
- Opportunities for growth and professional development in both logistics and e-
commerce. - Collaborative fun and engaging work environment within the video game industry.
Applicants must be legally eligible to work in Canada at the time of application.
ABOUT DIGITAL EXTREMES
Founded in 1993 by James Schmalz Digital Extremes ranks as one of the worlds top independent video game development studios. Originating with the co-creation of Epic Games multi-million unit selling Unreal franchise including Unreal and Unreal Tournament Digital Extremes went on to develop Dark Sector BioShock for the PlayStation3 the BioShock 2 multiplayer campaign and The Darkness II. The studio has reached its greatest critical and commercial success with the free-to-play action game Warframe boasting a global community of 75 million registered players on PC PS4 PS5 Xbox One Xbox Series X/S Nintendo Switch and iOS. The studios most recently announced project is the much anticipatedSoulframe an open-world action-fantasy MMORPG title that is currently under development.
Digital Extremes is headquartered in London Ontario Canada and is proud to be selected as one ofCanadas Top 100 Employers.
For more information and exciting news related to Digital Extremes please visit.
WHY WORK AT DIGITAL EXTREMES
At Digital Extremes we dont just make games - we craft immersive worlds that inspire and connect millions of players around the globe. Our award-winning studio is home to passionate creative and collaborative talent who thrive in a culture of innovation inclusivity and respect. We offer competitive compensation industry-leading benefits flexible work arrangements and opportunities to grow your career while working on beloved titles likeWarframeand the highly anticipatedSoulframe. Whether youre developing cutting-edge gameplay designing stunning art or supporting the teams that make it all happen youll be part of a studio where your ideas matter your contributions are valued and your work leaves a lasting impact on our community.
Please note some benefits may be subject to eligibility for employees.
JOIN US
At Digital Extremes we believe our strength comes from the diversity of our people and the respect we show one another. We are an equal opportunity employer committed to creating a welcoming accessible and supportive environment where everyone can do their best work and feel valued for who they are. We welcome applications from all qualified individuals including those from underrepresented communities and people with disabilities. If you require accommodations at any stage of the recruitment process we will work with you to ensure you have the support you need. We truly appreciate your interest in joining our team and while we may not be able to respond to every application we will connect directly with candidates moving forward in the process.
Required Experience:
IC
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Growing Experience
- Conversion Optimization
- Google AdWords
- Hybris
- Magento
- Account Management
- SEO
- E-Commerce
- Analytics
About Company
Digital Extremes Ltd. proudly ranks as one of the world's top development studios in the interactive entertainment industry.
