Senior Manager, Portfolio Management, Business Enterprise Solutions (BES)

EQ Bank

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Join a Challenger

Being a traditional bank just isnt our thing so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there With a talented team of inquisitive and agile challengers that break through the status quo. So if youre passionate about redefining the future of bankingwhile having funthis could be your next big opportunity.

Our company continues to grow and today we serve more than 780000 customers acrossCanadathrough Equitable BankCanadasChallenger Bank and have been around for more than 50 years. Equitable Banks wholly-owned subsidiary Concentra Bank supports credit unions acrossCanadathat serve more than six million members. Together we have over$138 billionin combined assets under management and administration with a clear mandate to drive change in Canadian banking to enrich peoples customers have named our EQ Bank digital platform () one of the top banks in Canada on the Forbes Worlds Best Banks list since 2021.

The Work

The Senior Manager Portfolio Management Business Enterprise Solutions (BES) will be a key member of the Commercial Credit team reporting to the Director BES Portfolio Management. The incumbent will be responsible for mentoring and providing guidance to team members while ensuring the team operates efficiently and effectively in the prudent underwriting of complex conventional commercial mortgage loans secured by major asset classes in markets throughout Canada. Commercial mortgage loans range in size and up to $5.0 million.
Key responsibilities include prudent oversight of the BES portfolio ensuring credit risk is thoroughly assessed and within the Banks risk appetite. Additionally the incumbent is responsible for ensuring that ongoing loan monitoring annual reviews renewals and amendments/modifications are reviewed and assessed within approved guidelines. Along with the BES Portfolio Manager and the Director the Senior Manager will monitor the renewal and annual review pipeline reports manage credit flow and approve or recommend commercial mortgage renewals and annual reviews according to assigned delegation of authority.
In addition the Senior Manager will support the Banks goal of delivering a superior customer experience by proactively addressing issues as they arise while ensuring that team members complete underwriting assignments quickly and efficiently.

The core parts of your role would be to:

    • Ensure compliance with the companys established policies and procedures with recommendations submitted for approval to management based on approved delegations of authority.
    • Review approve or recommend commercial credit facilities (i.e. mortgage renewals annual reviews assumptions etc.) ensuring the credit request falls within the Companys lending and regulatory requirements and within the Banks risk appetite.
    • Be responsible for resolving day to day challenges assessing the individual staff members training needs and ensure that they are met so that the individual is able to perform their job effectively.
    • Develop and maintain strong working relationships with Commercial team colleagues as well as our broker partners to provide optimal service to our clients.
    • Develop implement and maintain production and service metrics to measure and support best-in-class turnaround times on completion of portfolio underwriting/renewals/annual reviews with a goal of exceeding customer service accountability and transparency targets.
    • Promote organic growth within the business in order to target the retention objective of BES maturities.
    • Ensure that credit risk is thoroughly assessed and within the Banks risk appetite and the General Investment and Lending Policy by targeting the minimum completion ratio and timeline thresholds on annual reviews.
    • Support in the timely completion of regular reporting for senior levels of management including but not limited to Maturity Reporting Annual Review Reporting Commercial Dashboard KPI/KRI etc
    • Monitor pipeline workflow to ensure production and service metrics are met within prescribed timelines.
    • Provide valuable timely feedback on team member performance to management.
    • The incumbent is responsible for the management organization training and evaluation of any contract employees interns LDP Associates and job shadowing employees that are assigned to the department.
    • Ensure Compliance and QA audits are reviewed in a timely manner compile underwriter feedback on deficiencies submit for the Director to review and record final results on the audit tracker.
    • Assist in department projects or company initiatives where needed

Lets Talk About You!

    • Strong leadership and coaching skills.
    • Post-secondary education (diploma/degree) in business or finance MBA/CFA preferred.
    • Have a minimum of 7 years of experience in commercial real estate lending with a minimum of 2 years of management experience.
    • Highly developed verbal and written communication skills with the ability to communicate to Senior Management Partners and Borrowers in a clear concise and professional manner.
    • Proven ability to inspire a team to work toward a set of goals and objectives.
    • Sound technical knowledge of commercial lending financial statement analysis and factors affecting the Canadian commercial lending environment.
    • Possess a detailed understanding of macro factors affecting the commercial real estate industry with an ability to understand anticipate and react accordingly to changing factors.
    • Detail-oriented individual who possesses a high level of integrity.
    • Demonstrated service excellence within their field.
    • In-depth knowledge of AML/ATF regulations and Corporate/Legal documentation for commercial real estate in multiple jurisdictions across Canada.
    • Proven ability to thrive in a constantly changing environment and to perform well in a high volume high intensity environment.
    • Effective analytical and problem solving skills.
    • Strong organizational and time management skills.
    • Ability to handle multiple competing priorities.
    • Proficient in MS Office.

Job Complexities / Thinking Challenges

    • The position requires the incumbent to be a self-starter with the ability to prioritize workflow and allocate resources effectively. The incumbent shall possess strong cognitive skills and professional judgement to properly assess and mitigate risk with a goal of providing innovative solutions to complex transactions. The commercial real estate lending industry is subject to the forces of various external factors. The incumbent should be able to understand these factors anticipate the impact to the business/industry of changes in these factors and adjust the underwriting approach accordingly. The individual should also be able to coach/motivate employees to consistently develop and achieve strategic departmental targets.
    • The incumbent will be working in a fast-paced environment where accuracy and speed of execution are critical to our goal of providing a superior customer experience. Accordingly the incumbent will need to ensure that stated timelines are being adhered to while regularly reviewing the workflow pipeline to ensure that high priority deliverables are being addressed. The complex nature of mortgage transactions combined with tight turnaround timelines often result in the need to make decisions with limited and/or incomplete information. The incumbent will be relied upon to coach the team in dealing with ambiguity and to leverage judgement and experience to arrive at reasonable supportable conclusions and recommendations.
    • The incumbent is required to follow corporate policies procedures and regulatory requirements in order to properly review files and rationalize the recommendations or decisions addition to exercising professional judgement strong problem solving skills with respect to AML/ATF risk and related documentation are required as the incumbent will be responsible for preparing and recommending risk mitigation actions to the Business Unit Compliance Officer and/or the Compliance Department.
What we offer For full-time permanent roles
Competitive discretionary bonus
Market leading RRSP match program
Medical dental vision life and disability benefits
Employee Share Purchase Plan
Maternity/Parental top-up while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Professional development and comprehensive Career Development program
A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from Equitable Banks additional office space located at 2200-25 Ontario Street Toronto ON.
Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyones diverse experiences and tandem with that commitment we support and encourage our staff to grow not just in their career path but personally as well.

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
We cant wait to get to know you!

Required Experience:

Senior Manager

Join a ChallengerBeing a traditional bank just isnt our thing so we challenge ourselves to get creative in providing innovative banking solutions for Canadians. How do we get there With a talented team of inquisitive and agile challengers that break through the status quo. So if youre passionate abo...
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Key Skills

  • Project / Program Management
  • Project Portfolio Management
  • Portfolio Management
  • Credit Analysis
  • Banking
  • Pricing
  • Analysis Skills
  • Project Management
  • Financial Analysis
  • Budgeting
  • Property Management
  • Contracts

About Company

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At Equitable Bank, we specialize in providing branchless financial services that meet the unique needs of all Canadians. Our range of mortgages, savings accounts and investment options are designed to offer the right solutions to match any unique circumstance.

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