Catering & Events Manager
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Job Location:
Philipsburg, MT - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Catering and Events Manager is responsible for planning coordinating and managing (in liaison with Events and Food & Beverage teams) all group events weddings meetings and special functions including planning and overseeing TRRCs seasonal programing. This critical role ensures profitable seamless and high-touch event delivery from the initial inquiry or turnover through post-event follow-up collaborating closely with Sales Food & Beverage Operations and external vendors to create exceptional luxury-standard guest experiences that reflect TRRCs distinctive brand standards.
Essential Duties and Responsibilities
- Possess a comprehensive knowledge of all on-Ranch activities programming and special event spaces.
- Manage all phases of event planning including proposals site inspections contracting detailing and execution.
- Gathers all details from Group organizer creating a Run of Show and BEOs for the operational team.
- Act as the primary on-site host/liaison for all large groups and events embodying The Ranchs values and brand promise through professional conduct and high-touch client service.
- Detailed BEOs to be distributed in a timely manner to ensure accurate communication with operational teams.
- Effectively leads and manages all internal group/event meetings (e.g. BEO reviews Group Resumes Staff Meetings) to ensure timely communication accountability and seamless interdepartmental coordination.
- Fully services groups working with Reservations Ranch Ambassadors F&B Accounting etc.
- Utilizes the OSEM system to generate BEOs Group Resumes change orders invoices etc.
- Personally handles confirms contracts and services any Catering/social groups.
- Supports The Ranch Ambassadors regarding group attendees assisting as needed with communications.
- Prepare for guest arrivals be on hand during arrival and during their stay for adjustments.
- Prepare thoroughly for each groups arrival coordinating with outside vendors and internal departments.
- Achieving budgeted revenue goals for events department
- Effectively leads and manages all internal group/event meetings (e.g. BEO reviews Group Resumes Staff Meetings) to ensure timely communication accountability and seamless interdepartmental coordination.
- Creatively use on-hand assets to elevate experiences and spaces.
- Ensures Ranch standards and departmental standards are understood and followed.
- Collaborate with Culinary and Front of House Food and Beverage teams on programing department needs event execution and support for all departments.
- Collaborate with Senior Leadership and Employee Relations Committee on internal events.
- Ensures all billing is accurate and closes out booking in OSEM recording total revenue history for all groups.
- Ensures service charge is calculated correctly. Collaborates with F&B and accounting as needed.
Skills and Physical Demand
- Ability to work independently while part of a team complete assignments thoroughly and focus attention on details to ensure superior performance.
- Ability to ensure security and confidentiality of guest and company information.
- A team player who facilitates interdepartmental cooperative actions consistent with overall objectives.
- Physical ability to lift carry and move up to 40 pounds of assets (e.g. event décor tables materials) around the property which may require prolonged standing walking and physical exertion as the role involves hands-on event setup and breakdown.
- Flexible with weekly schedule to be on-site for groups as needed.
This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills efforts duties responsibilities or working conditions associated with the position. Management may assign or reassign duties and responsibilities to this job at any time.
Qualifications :
Education/Experience
- Minimum of 3-5 years of progressive experience in event planning catering sales or conference services preferably within a luxury resort hospitality or high-end venue environment
- Excellent communication organizational skills personal accountability and attention to detail required.
- Proficient in Microsoft Outlook (Word Excel & Teams)
- Knowledge of hotel sales systems i.e. OSEM
- Appropriate professional appearance and demeanor required.
- Strong knowledge of catering banquet operations and luxury service standards
- Proven track record of delivering exceptional guest or client experience.
- Drivers License required.
- Flexibility to work evenings weekends and holidays based on business needs.
Additional Information :
All your information will be kept confidential according to EEO guidelines. Position is not currently able to accommodate visa sponsorship at this time.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Marketing
- Catering
- Organizational skills
- Hospitality Experience
- Management Experience
- HubSpot
- Event Planning
- Events Management
- Project Management
- Event Marketing
- Leadership Experience
- negotiation
About Company
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn ... View more
