Sr Applications Administrator (QA)

Work Schedule

Environmental Conditions

Job Description

Summarized Purpose:

We are offering an outstanding opportunity to join Thermo Fisher Scientific as a Sr Applications Administrator (QA). In this role you will ensure excellence in quality assurance operations maintaining the highest standards of product quality regulatory compliance and customer happiness. Your role is crucial in safeguarding product quality and patient safety through effective team leadership process optimization and collaboration.

Education/Experience:

• Bachelors degree or comparable experience in Computer Science Information Technology or a related field
• Around 5 years of experience working in a QA validation or controlled IT environment (GxP/SOX/ISO or similar) is preferred

Major Job Responsibilities:

• Coordinate configure and maintain server and application environments (on-prem and/or cloud) used by CorEvitas team with a strong focus on QA and reliability.
• Support and manage test QA UAT and pre-production environments ensuring they are stable consistent and aligned with production configurations.
• Perform routine system health checks monitoring and performance tuning to ensure high availability and efficient response times.
• Participate in and support system validation activities (e.g. documentation execution support for IQ/OQ/PQ or equivalent) in partnership with QA and compliance teams.
• Coordinate and complete patching upgrades releases and configuration changes following established change management and release management processes.
• Diagnose infrastructure and application problems conduct root cause investigations and apply corrective and preventive actions (CAPA) when appropriate.
• Automate repetitive operational tasks using scripting tools (e.g. PowerShell Bash Python) to improve efficiency reliability and consistency.
• Ensure adherence to ITIL-aligned processes including incident problem change and configuration management.
• Find opportunities for continuous improvement in tools processes and monitoring to elevate service quality and user experience.

Knowledge Skills and Abilities:

• Familiarity with QA/validation practices for IT systems including documentation testing and change control in a regulated or quality-focused environment.
• Skilled in at least one scripting language (e.g. PowerShell Bash Python) for automation monitoring and environment configuration.
• Strong analytical and problem-solving ability with a structured and diligent approach to troubleshooting complex issues.
• Excellent communication and collaboration skills to work effectively with cross-functional global teams and collaborators.

Must Have skills:

• Environment and release support for QA Hands-on experience managing QA/UAT environments deployments and coordination across teams to ensure smooth releases.
• Troubleshooting and performance tuning Strong ability to diagnose infrastructure OS and application issues and implement balanced solutions.
• Automation and scripting Practical experience using PowerShell Bash or Python for automation of routine administrative tasks and validation checks.
• ITIL / process orientation Working knowledge of incident problem and change management processes using ITSM tools (e.g. ServiceNow JIRA Service Management or similar).

Good to have skills:

• Exposure to regulated environments (GxP 21 CFR Part 11 SOX ISO 27001) and related validation/qualification practices.
• Experience with CI/CD pipelines and infrastructure-as-code tools (e.g. Azure DevOps GitLab CI Jenkins Ansible Terraform).
• Knowledge of security guidelines vulnerability management and coordination with security teams for remediation.

Working Hours:

India: 05:30 PM to 02:30 AM IST

Philippines: 08:00 PM to 05:00 AM PST