Lead Sportsbook Supervisor Full Time (Venetian)
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Job Location:
Las Vegas, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
What you will do:
- Effectively assist and manage the day-to-day activities and business levels of the sports book: scheduling training and mentoring staff and fostering an environment focused on high performance compliance and excellent customer service
- Act as an ambassador for the property to help promote sports wagering via our kiosks and mobile platforms
- Manage all aspects of our sports betting equipment
- Demonstrate leadership and ensure operational effectiveness
- Ensure all customers (whether regular or infrequent) are made to feel welcome by all team members always
- Ensure betting control guidelines are adhered to within the sports book
- Foster an environment focused on customer service and compliance
- Develop skills and knowledge of the sports book team
- Establish and maintain effective and professional working relationships with internal and external contacts
- Promote a positive image for William Hill within the industry and community
- Ensure completion of semi-weekly cash count is conducted every Monday and Friday
- Complete exception reports issued by audit
- Enforce all company policies and procedures
- Collaborate with Sportsbook Manager on coaching employees when not meeting company expectations
- Address customer complaints
- Additional duties as assigned
What you will need:
- Must be able to work independently with minimal supervision
- Must be confident in ones ability to assess situations and make informed decisions
- Good interpersonal communication skills
- Ability to manage relationships
- Strong problem-solving skills
- Ability to manage a diverse range of activities and effectively prioritize responsibilities
Required Experience:
Manager
Key Skills
- Abinitio
- Administration And Accounting
- Android
- Bid Management
- Inventory Management
- Embedded C
About Company
At Caesars Digital, We Don’t Just Play the Game — We Set the Standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and ... View more
