Insurance Intern-(Research and Insights)
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Insurance Intern-Research and Insights
Location: Mumbai(Only Mumbai-based candidates shall be preferred)
Duration: 3 Months
Stipend-10000 per month
About the Role
Upstox Insurance is looking for a detail-oriented and research-driven intern to support key insurance initiatives including bot training product analysis servicing flow mapping and exploratory partnerships. This role is ideal for any student who enjoys structured research process understanding and creating actionable insights.
Key Responsibilities
1. Bot Training & Implementation
Assist in building and training an insurance assistance bot by researching and documenting:
Claims flow of all insurers across Life Health & Motor insurance
Insurance servicing touchpoints & end-to-end process flows
Grievance redressal journey including escalation up to Ombudsman
Top 100 Life Insurance products with illustrations brochures (current & legacy)
Top 100 Health Insurance products with policy documents (current & legacy)
New Product Advisory for Life & Health categories
*You will help convert these inputs into structured bot-training content flows and rule logic.*
2. Product & Process Research
Identify and document products processes servicing flows and claims workflows for multiple insurers
Benchmark industry best practices and identify gaps or opportunities
Maintain structured and well-organized product datasets
3. Strategic Exploratory Projects
Work on new initiatives such as:
Evaluating financer partnerships that could sponsor customer insurance premiums.
Preparing comparative insights and feasibility assessments
Skill Requirements
Strong research analysis and insight-generation skills
Ability to convert complex processes into structured documentation
Good communication and presentation abilities
Interest in Insurance Fintech or Customer Experience domains (preferred)
Educational Qualifications
BBIBMSBCOM current student or recent graduate
Freshers with strong research aptitude may also apply
What Youll Gain-
Hands-on exposure to the insurance ecosystem across life health and motor
Experience in building a knowledge base for bot automation
Understanding of insurer claims servicing and grievance systems
Opportunity to contribute to strategic insurance-fintech partnerships
Close mentorship from domain specialists.
By applying for this position you acknowledge that you have reviewed our
Prospective Employee Privacy Notice which outlines how Upstox collects uses and protects your personal information (PI).
I accept Upstoxs Prospective Employee Privacy Notice.
Equal Opportunity
Upstox is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or other characteristics.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Intern
Key Skills
- Robotics
- Machine Learning
- Python
- AI
- C/C++
- Data Collection
- Research Experience
- Signal Processing
- Natural Language Processing
- Computer Vision
- Deep Learning
- Tensorflow
About Company
Start Trading in Share Market, SIP, IPOs, Mutual Fund, Indices and Commodity at Upstox.com with hassle free process. We provide real time BSE, NSE, MCX, and NCDEX live price and market updates. Trade Now!
