Event Coordinator | Full-Time | Dacotah Bank Center

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Event Coordinator supports the successful planning and execution of events throughout the venue by coordinating logistics event communication client services and day-of operations. This position develops communicates and oversees all event-related details critical to smooth facility operations including labor coordination food & beverage support billing preparation guest service representation and interdepartmental logistics.

This role provides high-level support to the Event Manager and the Food & Beverage Director and plays a key part in delivering exceptional Midwest Hospitality at Its Best.

This role pays an hourly rate of $18.00-$20.00

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until March 6 2026.

The Dacotah Bank Center is an international award-winning Venue of Excellence and one of South Dakotas premier live entertainment facilities. With a 30000-square-foot arena top-notch banquet and conference rooms and in-house catering the Dacotah Bank Center is a gathering place for cultural educational and recreational events. Every aspect of event management can be handled by a passionate team committed to making each event a spectacular reality. The venue is located in Brookings home of South Dakota State University (the largest higher-ed institution in the state) infusing the city with a vibrant spirit supported by an active community.

Event Planning & Communication

• Advance each event in a timely manner with clients promoters and internal partners.
• Serve as the primary communication hub for event information across all departments.
• Provide timely accurate event details to Department Heads to ensure readiness and alignment.
• Prepare and distribute Event Data Sheets diagrams timelines and supporting documentation.
• Create post-event reports and recap documentation for all coordinated events.
• Work directly with clients to fulfill event needs gather details and prepare cost estimates.

Event Execution & Client Service

• Serve as Manager on Duty for assigned events including evenings weekends and holidays.
• Act as the on-site point of contact for clients from arrival through event conclusion.
• Oversee banquet and catering execution including supervising F&B part-time staff meal service and guest needs.
• Monitor beverage serviceincluding alcohol serviceensuring compliance with ID checks and safety policies.
• Observe guest needs and respond promptly before during and after service.
• Ensure proper execution of all Banquet Event Orders (BEOs).
• Assist with banquet setup including linens tableware glassware and décor.
• Maintain sanitation health and safety standards in all work areas.

Administrative F&B & Operational Support

• Prepare and submit event expenses and assist with settlement; attend settlement when required.
• Update administrative documents such as diagrams staffing notes and side-work assignments.
• Ensure necessary tableware linens and equipment are ordered stocked and ready for events.
• Identify menu items and preparation details for guests as needed.
• Verify equipment is clean operable and positioned correctly before events begin.
• Recognize and respond to signs of guest intoxication following venue safety protocols.
• Support F&B projects including staff training inventory and specialty events.
• Assist concessions with part-time staff supervision.
• Perform other operational duties as assigned by the Event Manager or Food & Beverage Director.

• Proficiency in Microsoft Office Suite (Excel Word PowerPoint) required.
• Strong communication skills with the ability to interact professionally with staff clients guests volunteers and management.
• Ability to supervise event and F&B staff as needed.
• Must be able to work collaboratively in a fast-paced team-oriented event-driven environment.
• Valid food handling certification and/or alcohol service permit as required by state or federal regulations.
• Ability to accurately handle cash reconcile POS transactions and perform basic math functions (addition subtraction multiplication division percentages).
• Ability to speak read and write in English.
• Ability to work flexible and demanding schedules including nights weekends holidays and extended hours.
• Bachelors degree preferred.
• One year of experience in event coordination or similar role within arenas convention centers stadiums or theaters preferred.
• Experience with CAD software Ticketmaster ticketing systems and venue management platforms preferred.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.