-Service Fleet Quality Engineer, Amazon Prime Air

How do you get items to customers quickly cost-effectively andmost importantlysafely in less than an hour And how do you do it in a way that can scale Our teams of hundreds of scientists engineers aerospace professionals and futurists have been working hard to do just that! We are delivering to customers and are excited for whats to come. Check out more information about Prime Air on the About Amazon blog ( you are seeking an iterative environment where you can drive innovation apply state-of-the-art technologies to solve real world delivery challenges and provide benefits to customers Prime Air is the place for you.
Come work on the Amazon Prime Air Team!

Prime Air is seeking an experienced Quality Engineer to oversee Prime Air Drone delivery operations by meeting regulatory quality and compliance requirements of Unmanned Aircraft System (UAS) also known as this role you will be responsible for overseeing quality safety and regulatory compliance of drone delivery operations by meeting Part-135 and other regulatory FAA (Federal Aviation Administration) requirements to ensure successful in-service fleet operations.

Key job responsibilities
Work with Engineering teams (hardware & software) flight testing fulfillment center delivery operations Program Managers and supply chain teams to execute in-service quality goals.
Work closely with Flight Standards & Publications team collaborating on review and approval of Flight operations Manuals and checklists.
Ensure compliance to drone delivery & maintenance operations by overseeing the Continuing Analysis and Surveillance System (CASS) program in accordance with 14 CFR Part 135.
Ensure continuous monitoring and analysis of operational data for safety quality compliance to report metrics in dashboard formats.
Leverage expertise in statistical analysis to drive root cause investigation using tools like 8D RCA CAPA COE etc to resolve quality & compliance issues.
On a daily basis report commercial operations quality compliance and technical publication activity stemming from in service fleet operations especially issues impacting delivery performance and efficiency.
Ensure compliance with safety regulatory and environmental standards across all operational sites.
Conduct compliance safety and quality audits to ensure compliance with FAA regulations (e.g. Part107 135 etc).
Interface with FAA inspectors and support FAA audits.
Conduct Audits report findings and close audit gaps/findings in a timely fashion by working with cross-functional teams.
Report In-Service Quality teams progress in WBR MBR QBR forums.

A day in the life
You will work closely with delivery operations and engineering teams on reporting and resolving quality & compliance issues. This role also involves conducting operations audits and reporting findings if any during audits. This role requires on-calls shifts and rotations supporting extending hours of delivery operations.

About the team
In-Service Quality (ISQ) team supports Drone delivery operations supporting Amazons customer deliveries within 60 minutes. ISQ team helps ensure all the regulatory and compliance requirements from FAA DOT and other bodies are met in the context of aviation industry. This team also involves resolving engineering quality issues by working with cross-functional teams.

- Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results or experience in creating process improvements with automation and analysis
- Bachelors degree in Mechanical or Electrical Engineering or a related field
- 6 years of quality assurance engineering experience
- Experience in compliance audit or risk management

- Experience working with interdisciplinary teams to execute product design from concept to production
- Experience with the project management of technical projects
- Masters degree in Mechanical or Electrical Engineering or a related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128600/year in our lowest geographic market up to $213600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.