Event Supervisor

Full-Time Hourly

JOB SUMMARY

Responsible for events on the John Knox Village campus serving a diverse population and maintaining the highest quality. Position includes sales pricing billing supervising staff training scheduling staff coordinating events with catering liaisons and planning special events. Follows established policies and guidelines for Food production and standards. Maintains good safety and sanitation programs. Supportive of the Villages mission values and service/hospitality (PRIDE) expectations. Completes training as required by policy.

ESSENTIAL JOB FUNCTIONS

• Contacts prospective customers regarding banquet and catering services quotes prices and secures contract agreements with customers regarding catering/banquet events.
• Supervises and directs catering and restaurant staff. Responsible for hiring training scheduling and discipline of staff.
• May serve as event coordinator for banquets overseeing all aspects of event.
• Responsible for achieving business goals.
• Adheres to all safety regulations and requirements.
• Ability to handle stress and gets along with others within the workplace and with customers outside the department.
• Ability to maintain acceptable standards of workplace conduct.

The responsibilities described above represent the primary responsibilities of the job. Other responsibilities may be assigned by the supervisor as warranted by business needs. The incumbent is expected to perform all assigned responsibilities.

ESSENTIAL QUALIFICATIONS

Education:

• This position requires the level of education typically acquired by a course of study leading to a high school diploma or GED.

Licenses/Certifications:

• Must obtain current Food Handler Permit within 30 days of start date.
• Must possess a current Missouri CDL

Knowledge and Skills (required unless otherwise noted):

• Ability to work with a large group of residents/customers.
• Intermediate level knowledge of cash handling and cash register operation.
• Basic knowledge of Microsoft Word Excel and Outlook.
• Ability to work irregular hours.
• Ability to speak effectively before groups of customers or associates of an organization.
• Ability to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations.

• Ability to write reports business correspondence and procedure manuals.
• Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume.
• Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to perform tasting and/or smelling.

Experience:

• Minimum of two years of full-time experience supervising a full-service catering organization; college degree preferred.
• Catering sales experience.
• Knowledge of catering-style foods beer and wine (must be 21 years of age).

SPECIAL WORKING CONDITIONS

• Primarily works in a kitchen and restaurant environment and event spaces.
• The employee is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.
• The employee is required to function around individuals with challenged mental capacities.
• Required to drive from one location to another if necessary for services provided through the department.
• All associates may be called upon to assist other departments in a declared emergency situation.

PHYSICAL AND MENTAL DEMANDS

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Medium Work Exerting up to 50 lbs of force occasionally and/or up to 20 lbs of force frequently and/or up to 10 lbs of force constantly to move objects.
• The employee is required to have visual acuity to determine the accuracy neatness and thoroughness of the work assigned or to make general observations of facilities or structures.
• Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Crouching: Bending the body downward and forward by bending leg and spine.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Standing: Remaining upright on the feet particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks particularly for long distances or moving from one work site to another.
• Pushing: Using upper extremities to press against something with steady force in order to thrust forward downward or outward.
• Pulling: Using upper extremities to exert force in order to draw drag haul or tug objects in a sustained motion.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires substantial use of the upper extremities and back muscles.
• Fingering: Picking pinching typing or otherwise working primarily with fingers rather than with whole hand or arm as in handling.
• Grasping: Applying pressure to an object with the fingers and palm.
• Feeling: Perceiving attributes of objects such as size shape temperature or texture by touching with skin particularly that of fingertips.
• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately loudly or quickly.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
• Repetitive motions: Making substantial movements (motions) of the wrists hands and/or fingers.

SUPERVISION RECEIVED/GIVEN

Supervision received from Event Manager(s).

Provides direct supervision to event and restaurant staff.

EOE/D/V

Nicotine-Free Workplace

Post-offer background check and health screening required

Questions can be directed to

Required Experience:

Manager