Lead Residential Counselor (Weekdays Overnight)

WELCOME TO YOUR CENTER!

Established as a community non-profit in 1972 The Center provides targeted programs and services to the full diversity of the San Diego LGBTQ community. The mission of The Center is to enhance and sustain the health and well-being of the lesbian gay bisexual queer transgender nonbinary immigrant and HIV communities for the betterment of our entire San Diego region. Our vision is to create a Center and Center culture where every person feels and knows that they are welcomed valued and supported. As the beacon for our regional LGBTQ community we actively recommit to being a more vibrant bold innovative safe and modern center each day than the day before. The Center is sex-positive and provides advocacy and critical health and social support services to support our community members through all stages of life focusing on our deeply held values of equity social justice and client-centered trauma-informed care. The Center currently has over 75 staff working at five facilities across San Diego County.

POSITION SUMMARY

The Lead Residential Counselor supervises operations at The Centers emergency shelter Safe STAY Wellness Center serving transitional-age youth (ages 1824). This role includes staff supervision and development of shelter staff maintaining a safe and supportive environment and ensuring continuous care for youth residents. The ideal candidate is trauma-informed youth-centered and committed to creating an affirming space that meets the physical emotional and health-related needs of all residents.

This is a part-time position scheduled for 16 hours per week. This position is scheduled for awake overnight shifts on Wednesdays and Thursdays from 11:00 PM to 7:30 AM. Availability to be on-call for additional shifts as needed is preferred.

PRIMARY ROLES & RESPONSIBILITIES:

• Provide direct supervision and leadership to program staff including staff development data quality performance evaluations and training initiatives.
• Maintain an active staff presence during assigned shifts including awake overnight coverage to ensure consistent supervision and support.
• Coordinate staffing schedules and collaborate with the Youth Housing Manager to secure timely and reliable shift coverage during staff absences or schedule changes.
• Conduct routine safety checks respond effectively to emergencies and crises
• Using trauma-informed de-escalation techniques and ensure timely and thorough completion of incident reports.
• Ensure supplies are stocked and reordered as needed.
• Support the recruitment hiring and onboarding of new program staff to maintain a skilled and mission-aligned team.
• Ensure the facility remains clean organized and safe and report any maintenance or safety concerns promptly.
• Maintain regular communication with supportive services staff to coordinate care address challenges and support each youths individual needs.
• Foster a collaborative respectful and professional environment through strong relationships with youth participants and team members.
• Ensure strict adherence to shelter policies procedures and program standards in alignment with best practices and organizational values.

Required Qualifications:

• Professional Experience: A minimum of one year of direct experience working with LGBTQ youth individuals living with HIV and/or communities of color is required.
• Professional Skills:
  • Proven experience working with youth experiencing homelessness understanding their unique challenges and needs.
  • Must be able and willing to work awake overnight shifts providing consistent support and supervision during critical hours.
  • Demonstrated expertise in applying strength-based trauma-informed and positive youth development approaches to effectively support and empower youth.
  • Strong ability to manage competing priorities in a fast-paced environment adjusting plans and actions as needed to meet shifting demands.
  • Proven leadership capabilities with the ability to take initiative manage responsibilities independently and make critical decisions in real-time.
  • Excellent interpersonal and communication skills with a demonstrated ability to manage and de-escalate crisis situations with compassion and professionalism.
• Language Skills: English
• Other Qualifications: Valid CA drivers license relevant car insurance and personal vehicle to drive for job-related tasks.
• Flexible Scheduling: Must be able to adapt to a flexible overnight work schedule to meet the needs of the program and youth residents.

preferred QUALIFICATIONS:

• Professional Experience: Two years of direct experience working with transitional-age youth in shelter residential or youth service settings. Familiarity with the unique needs of youth with lived experience in the foster care and/or juvenile justice systems.
• Professional Skills: Formal training in trauma-informed care crisis intervention and positive youth development approaches. Proficiency in using electronic recordkeeping systems including client management software or case documentation tools.
• Language Skills: Fluency in Spanish is highly preferred.

COMPENSATION & BENEFITS:

• Compensation: The pay range for this position is $24.00- $25.00 per hour and is commensurate with experience. This is a part-time non-exempt on-call position.
• Benefits: The CENTER offers a robust benefits package inclusive of Competitive Pay Scales 401(k) Retirement Plan (with company match) Full Medical Dental Vision and Chiropractic Health Coverage Out-of-Pocket Optional Coverage for Spouses Domestic Partners and Dependent Children Full-time and Part-Time Schedules Generous Vacation and Holiday Benefits Professional Training & Development Experiences Opportunities for Promotion & Advancement

Please review the current job openings by clicking the button below. If you believe you possess the heart and skills for any of these (or any other) exciting job opportunities we encourage you to apply. Instructions for how to apply are included in each job announcement. We regret that we are unable to accept telephone inquiries.

Equal Opportunity Employer

The San Diego LGBTQ Community Center is an equal opportunity employer to all regardless of age ancestry color disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.