Dynamics 365 CRM Solution Architect Supervisor

Vadodara - India

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview :

TekWissen is a global workforce management provider throughout India and many other countries in the world. The job opportunity described below is for one of our clients who has developed a core competence in creating and deploying cost-effective capabilities using an offshore-centric business model.

Position: Dynamics 365 CRM Solution Architect / Supervisor

Location: Vadodara Pune and Hyderabad

Job Type: Full time
Work Type: Onsite

Job Description:

We are seeking an experienced Dynamics 365 CRM Solution Architect to join our application development team.
This role is responsible for the architecture design implementation and support of Microsoft Dynamics 365 Customer Engagement (CE) / Enterprise solutions.
The ideal candidate will have deep technical expertise in D365 CRM strong integration experience (internal & external) and proven leadership in managing development teams and client deliverables.
Require high-value client engagements perform technical design and development provide mentorship and guidance to developers and collaborate closely with functional consultants and stakeholders to deliver scalable high-quality solutions.

Key Responsibilities

Solution Architecture & Development
Lead the end-to-end architecture design and implementation of Microsoft Dynamics 365 CE solutions aligning with business goals performance and best practices.
Translate functional and business requirements into scalable maintainable technical designs.
Develop and document solution architecture blueprints integration patterns and technical specifications.
Develop test and deploy high-quality CRM solutions.
Provide architectural oversight enforce development standards and guide technical decision-making.
Conduct code and design reviews troubleshoot complex issues and maintain architectural governance.
Development & Integrations
Customize CRM using C#/.NET JavaScript HTML Plugins Workflows Custom Actions and PCF controls.
Integrate Dynamics 365 with internal and external systems using Web APIs Azure services (Functions Logic Apps) Virtual Tables and other integration technologies.
Support DevOps practices including source control (Azure DevOps/Git) CI/CD pipelines and environment management.
Ensure high-quality delivery by developing testing deploying and supporting complex CRM solutions.
Team Leadership & Project Delivery
Mentor and guide CRM developers and consultants.
Provide architectural oversight and enforce best practices.
Conduct code reviews ensure quality performance and maintainability.
Create technical design documents and development estimates.
Troubleshoot complex technical issues and deliver effective solutions.
Contribute to knowledge sharing and technical standards.
Coordinate development efforts and support team execution.
Communicate technical status risks and progress to stakeholders.
When assigned as Project Lead manage resources schedules deliverables risks and client communications to ensure successful outcomes.
Foster collaboration between technical and functional teams and drive continuous team improvement.

Client Engagement & Support

Partner with business stakeholders to gather requirements and align technical solutions with business needs.
Provide ongoing technical guidance throughout the project lifecycle from design through delivery and support.
Support UAT documentation end-user training and post-deployment activities.
Build and maintain strong relationships with client contacts to ensure satisfaction and long-term success

Required Skills & Experience

10 years of IT experience with at least 8 years of hands-on expertise in Microsoft Dynamics 365 CE (CRM) development and architecture.
Proven experience leading technical design and delivery on enterprise-scale CRM projects.
Demonstrated ability to translate business requirements into technical architecture and drive architectural decisions.

Technical Expertise

Deep technical knowledge of Dynamics 365 CE (CRM) architecture customization and extensibility frameworks.
Strong development skills (C#) JavaScript HTML/CSS Plugins Workflows PCF and CRM APIs.
Experience integrating CRM with external systems using Azure Functions Logic Apps APIs and other integration platforms.
Familiarity with Dataverse Workflows Business Rules Virtual Tables reporting technologies (SSRS//SSIS/FetchXML/Power BI).
Proficiency in DevOps practices including source control CI/CD automation and environment deployments.

Leadership & Soft Skills

Proven leadership mentoring and team management capabilities.
Excellent analytical problem-solving and troubleshooting skills.
Outstanding written and verbal communication skills with the ability to interact effectively with technical teams and business stakeholders.
Client-focused adaptable proactive and quality-driven.

Preferred Qualifications

Microsoft certifications such as Dynamics 365 Power Platform Solution Architect Expert (PL-600) or related credentials.
Experience with advanced CRM modules (Sales Customer Service Marketing) and large data migration or transformation projects.
Experience in pre-sales support effort estimation technical proposals and solution demonstrations.

Education & Professional Background

Bachelors or masters degree in computer science Engineering Information Systems or a related field.
10 or 12 years of IT experience with significant dynamics CRM and enterprise solution experience.
Experience in systems integration complex implementations and large-scale deployments.

TekWissen Group is an equal opportunity employer supporting workforce diversity

Overview : TekWissen is a global workforce management provider throughout India and many other countries in the world. The job opportunity described below is for one of our clients who has developed a core competence in creating and deploying cost-effective capabilities using an offshore-centri...