Front Desk Night Auditor
Share
Job Location:
George, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
About Holiday Inn Express George WA
Located just off I-90 near the Gorge Amphitheatre Holiday Inn Express George serves as the premier hospitality destination in Central Washington for concertgoers leisure travelers and business guests. Our hotel offers modern accommodations complimentary hot breakfast a fitness center and convenient access to local wineries outdoor recreation and the Columbia River. As part of the IHG Hotels & Resorts family we are dedicated to delivering exceptional guest experiences while maintaining the highest standards of service and hospitality.
Position: Night Auditor
Are you friendly detail-oriented and able to work in a fast-paced environment The Night Auditor plays a key role in ensuring smooth overnight operations attending to guest needsincluding registration checkout and cashieringand ensuring daily financial reports are accurate and complete.
Benefits
$16.50/hour
Travel Discounts (IHG Brand Family)
Sick Pay
Medical/Vision/Dental Insurance for Full-Time Employees (after 90 days)
Responsibilities
Review all guaranteed arrivals and verify that all credit cards are valid by running numbers not already in-house
Check in and check out guests efficiently and courteously
Explain and provide any promotional items to each guest checking in
Respond promptly to guest inquiries or complaints and offer alternate solutions when appropriate
Complete nightly audit procedures to balance daily revenue and reconcile accounts
Cover other hotel areas as needed including breakfast setup lobby upkeep or guest assistance
Document guest accidents or incidents using the appropriate report forms
Record maintenance issues and safety concerns in the maintenance log
Maintain a clean organized and professional front desk area
Take the initiative to greet guests in a friendly and welcoming manner
Ensure compliance with all IHG brand and company policies
Perform other duties as assigned
Qualifications
High School Diploma/GED required
Previous hospitality or customer service experience preferred
Strong attention to detail and organization skills
Experience handling cash credit card procedures and basic math concepts
Proficient in multitasking and problem-solving
Ability to work independently with minimal supervision
Availability to work overnight shifts weekends and holidays
*We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Guest Relations Experience
- Math
- Windows
- Facilities Management
- Night Audit
- Front Desk
- Guest Services
- Phone Etiquette
- Word Processing
About Company
About Holiday Inn Express – George, WALocated just off I-90 near the world-renowned Gorge Amphitheatre, Holiday Inn Express – George is the premier hospitality ...
