Job Description
The successful candidate will be part of SIAs Cargo Division Cargo Hub Operations & ULD Management.
Key Responsibilities
- Overall in-charge of the shift and decision maker for Cargo Hub Operations during the shift.
- Supervise and monitor aircraft rotation disruption and cargo operations so that all operating processes are in accordance with airline requirements and company procedures.
- Manage and track freighter aircraft movements system-wide. Follow up with down line stations to ensure adequate resources in an event of late inbound arrival (>1.5 hours) into their stations.
- Follow up on flight cancellations re-routing re-scheduling and flight diversion.
- Approve flight delays due commercial operational technical and other related issues (e.g. Crew FTL Airport/Airspace closure/curfew).
- Monitor charters extra flight services or relief flights.
- Follow up with stations to submit Delay Occurrence Report (DOR) promptly in the event of a flight delay. DMs must query stations if they do not explain the cause of the delay properly.
- Manage Freighter related crisis until the Crisis Management Centre (CMC) is set up.
- Monitor Hub GHA performance and ensure that GHA meets all Service Level Agreements (SLA).
- Plan and deploy staff equipment and other resources effectively to meet operational needs.
- Liaise with Ground Handling Agent (GHA) staff on flight handling consisting of export import ECC Coolport and E-Hub operations.
- Ensure GHA staff handle special cargoes such as Dangerous Goods Perishable Vulnerable as well as sensitive shipments (e.g. HUM DIP) according to SIAs handling procedures.
- Ensure that staff follow-up on all irregularities reported
- Coordinate all activities pertaining to charter operations.
Requirements
- Bachelors degree or equivalent from a university
- Safety and operations focused and service-oriented.
- Preferably with cargo operations / weight & balance experience / customer handling experience.
- Posses system knowledge and IT skills e.g. MS Words Excel RX etc.
- Preferably with driving license.
- Strong communication analytical and inter-personal skills.
- Open to work on rotating shifts
We thank all candidates for your interest in Singapore Airlines and regret that only shortlisted candidates will be notified.
Required Experience:
Manager
Job Description The successful candidate will be part of SIAs Cargo Division Cargo Hub Operations & ULD Management.Key ResponsibilitiesOverall in-charge of the shift and decision maker for Cargo Hub Operations during the shift.Supervise and monitor aircraft rotation disruption and cargo operations s...
Job Description
The successful candidate will be part of SIAs Cargo Division Cargo Hub Operations & ULD Management.
Key Responsibilities
- Overall in-charge of the shift and decision maker for Cargo Hub Operations during the shift.
- Supervise and monitor aircraft rotation disruption and cargo operations so that all operating processes are in accordance with airline requirements and company procedures.
- Manage and track freighter aircraft movements system-wide. Follow up with down line stations to ensure adequate resources in an event of late inbound arrival (>1.5 hours) into their stations.
- Follow up on flight cancellations re-routing re-scheduling and flight diversion.
- Approve flight delays due commercial operational technical and other related issues (e.g. Crew FTL Airport/Airspace closure/curfew).
- Monitor charters extra flight services or relief flights.
- Follow up with stations to submit Delay Occurrence Report (DOR) promptly in the event of a flight delay. DMs must query stations if they do not explain the cause of the delay properly.
- Manage Freighter related crisis until the Crisis Management Centre (CMC) is set up.
- Monitor Hub GHA performance and ensure that GHA meets all Service Level Agreements (SLA).
- Plan and deploy staff equipment and other resources effectively to meet operational needs.
- Liaise with Ground Handling Agent (GHA) staff on flight handling consisting of export import ECC Coolport and E-Hub operations.
- Ensure GHA staff handle special cargoes such as Dangerous Goods Perishable Vulnerable as well as sensitive shipments (e.g. HUM DIP) according to SIAs handling procedures.
- Ensure that staff follow-up on all irregularities reported
- Coordinate all activities pertaining to charter operations.
Requirements
- Bachelors degree or equivalent from a university
- Safety and operations focused and service-oriented.
- Preferably with cargo operations / weight & balance experience / customer handling experience.
- Posses system knowledge and IT skills e.g. MS Words Excel RX etc.
- Preferably with driving license.
- Strong communication analytical and inter-personal skills.
- Open to work on rotating shifts
We thank all candidates for your interest in Singapore Airlines and regret that only shortlisted candidates will be notified.
Required Experience:
Manager
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