Product Operations Intern

Gurugram - India

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

About us

Exotel is one of Asias largest customer communication platforms. We are on a mission to move enterprise customer communication to the 2020 we powered over 4 billion calls and connected over 320 million people. We work with some of the most innovative companies such as Ola Swiggy Zerodha Whitehat Jr Practo Flipkart GoJek etc. We also power customer communication for some of the top banks in the country. Join us on this journey to make a difference in how companies look at customer communication. Read our growth story here.

About the Role

We are looking for a Product Operations Intern to support the day-to-day operations of our CQA this role you will work closely with Product Sales Engineering and Customer Success to ensure ongoing deals pilots and POCs run smoothly. This is an excellent opportunity for someone who wants to learn how product teams operate in a fast-moving environment.

Key Responsibilities

Track ongoing deals pilots and POCs ensuring milestones are met and blockers are resolved on time.
Collect structured client feedback post demos and pilots; synthesize insights for the Product team.
Support research and information gathering on product usage competitor offerings and market trends.
Maintain weekly status reports & dashboards to track POC success deal movement and operational KPIs.
Act as a coordination bridge between Sales Product Engineering and Customer Success for smooth execution.
Help streamline feedback loops and operational processes across teams.

What Were Looking For

Strong communication and coordination skills.
Ability to organize information follow up proactively and manage multiple workstreams.
Basic familiarity with Excel/Sheets; bonus if you can use dashboards or reporting tools.
Interest in product operations customer workflows or SaaS environments.
A self-starter with a willingness to learn and take ownership.

Benefits

Hands-on exposure to Product Sales and Delivery workflows.
Opportunity to work closely with cross-functional teams.
Fast-paced learning environment with real responsibilities.
Potential to convert into a full-time Delivery/Support role after 2 quarters based on performance.

Required Experience:

Intern

About usExotel is one of Asias largest customer communication platforms. We are on a mission to move enterprise customer communication to the 2020 we powered over 4 billion calls and connected over 320 million people. We work with some of the most innovative companies such as Ola Swiggy Zerodha Whi...