Frontline Worker
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Job Location:
Mississauga - Canada
Monthly Salary:
$ 23 - 24
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Who We Are
For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.
Job Description:
JOB PURPOSE:
The Intake Worker interviews and screens potential clients determines client suitability and provides basic shelter stay needs.
CHARACTERISTIC JOB DUTIES:
The incumbent is responsible for the following range of job duties:
Takes responsibility for routine intake processes and decisions following standard procedures
Coordinates intake with the counselling team; and may be required to attend case management meetings
Records all information as per policy
Liaises with referral sources and other external agencies as needed (for example: welfare police parole urgent situations)
Conducts comprehensive program orientation for all clients/residents
Fosters positive relations with community social services agencies/resources
Complete facility and room checks as per policy
Answer incoming inquiries and direct as needed
Performs other duties as assigned
NOTE: Not all incumbents perform all of the duties described above but perform a similar range of duties.
MINIMUM EDUCATION LEVEL ATTAINED:
The successful job applicant will have completed two years of community college.
NOTE: An alternative level of education and experience may be acceptable.
SPECIAL LICENSES DIPLOMAS CERTIFICATIONS OR REQUIREMENTS:
The successful applicant will hold/have:
Certificate or Diploma in Human Sciences/Addictions
Criminal Police Investigation Check (CPIC)
Appropriate Immunization Measures
Current Certification in First Aid/CPR
Crisis Intervention Training (CPI)
Suicide Prevention
MINIMUM PRIOR RELATED EXPERIENCE:
The incumbent must have the following experience before hire:
One year but less than three years of related experience including experience in the applicable community social services sector.
PHYSICAL EFFORT/DEXTERITY REQUIRED:
The performance of the job requires continuously sitting and a moderate amount of keyboarding.
CONCENTRATION REQUIRED:
The performance of the job requires moderate attention when interviewing clients working with numbers and occasional documentation.
RESPONSIBILITY FOR FINANCIAL RESOURCES:
The incumbents responsibility for Financial Resources:
The incumbent is involved in minor financial matters regularly or on a relief basis or has the responsibility for the wise use of his/her own resources. He/She may be authorized to spend disburse bus tickets and assists with petty cash.
RESPONSIBILITY FOR HUMAN RESOURCES:
The incumbents responsibility for Human Resources:
The incumbent is responsible for his/her own time and effort only. He/She may demonstrate work methods to new employees volunteers and/or students.
WORK ENVIRONMENT:
The incumbents work environment is typically in an office in a residential facility or for a community-based program.
The incumbent will work under the following disagreeable conditions:
Dealing with angry people
Verbal abuse
EXPOSURE TO HAZARDS:
The job incumbent may be exposed to the risk of minor to moderate injury or illnesses due to:
Physical attacks by others (i.e. attack by a potential client)
Exposure to infectious diseases and bodily fluids
Sharp objects
Other dangerous situations
PRECAUTIONARY MEASURES:
The incumbent must take the following precautionary measures (in addition to health and safety rules):
Universal Precautions
Current Certification in First Aid/CPR
Appropriate immunization and vaccinations
Compensation:
The target hiring range for this position is $23.62 to $24.04 with a maximum of $24.45.Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.
Key Skills
- Load & Unload
- Shipping & Receiving
- Mac Os
- Forklift
- Freight Experience
- Lift Truck Experience
- Basic Math
- Tanker Experience
- Warehouse Experience
- Commercial Driving
- Driving
- Heavy Lifting
About Company
The Salvos are made up of people who believe. Many of us believe in God. At the Salvation Army, we believe in doing good that brings hope and transforms lives.
