Assistant Manager, Orders Management
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
About Zscaler
Zscaler accelerates digital transformation so our customers can be more agile efficient resilient and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users devices and applications in any location.
Here impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive honest debatewere focused on getting to the best ideas faster. We build high-performing teams that can make an impact quickly and with high quality. To do this we are building a culture of execution centered on customer obsession collaboration ownership and accountability.
We value high-impact high-accountability with a sense of urgency where youre enabled to do your best work and embrace your potential. If youre driven by purpose thrive on solving complex challenges and want to make a positive difference on a global scale we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Our General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce nurture an amazing culture and work environment support our financial and legal operations or maintain our global infrastructure the G&A team provides a strong foundation for growth. Put your passion drive and expertise to work with the worlds cloud security leader.
We are looking for an experienced and detail-oriented Assistant Manager to lead our Order Management function. This role is essential for ensuring accurate and efficient processing of customer orders subscriptions and renewals. Reporting to the Director Order Processing youll be responsible for:
- Leading and mentoring the Order Management team through reviews training development and maintaining accurate documentation of processes
- Collaborating with Sales Finance and Legal to resolve discrepancies generating KPI reports and supporting audits with required documentation
- Ensuring adherence to internal policies compliance standards SLAs SOX requirements and relevant financial regulations during order processing
- Implementing best practices to enhance operations customer experience and process efficiency through automation
- Overseeing the order-to-cash process and ensuring 100% accuracy in managing customer orders and subscriptions
What Were Looking for (Minimum Qualifications)
- Holding a Masters degree in Business Finance or Accounting with 5 years experience in Order Management Billing or Sales Operations in SaaS/IT companies
- Managing small teams effectively with expertise in CRM systems like Salesforce and ERP/Billing systems like NetSuite
- Demonstrating a strong understanding of recurring revenue models subscription billing and ASC 606 revenue recognition principles
- Open to working in rotational and flexible shifts
What Will Make You Stand Out (Preferred Qualifications)
- Experience in migrating or implementing a new order management system
- Familiarity with contract language and standard sales terms and conditions
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At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks and more!
Learn more about Zscalers Future of Work strategy hybrid working model and benefits here.
By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal state and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled have long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancy-related support.
Required Experience:
Manager
Key Skills
- Accounting Software
- Time Management
- Accounts Administration
- Accounts Receivable
- Accounts Reconciliation
- Administrative Skill
- Leadership skills
- Accounting & Finance
- Accounts Management
- Communication
- Analysis Skills
- Relationship Management
- Team Player Spirit
- Budgeting Skills
- Accounts Payable
About Company
Zscaler, the zero trust cybersecurity leader, accelerates digital transformation with fast, secure connections between users, devices and apps over any network.
